HVACR Inside Sales Representative

Porter Pipe & Supply; Addison (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Porter Pipe & Supply in Addison, IL is seeking an HVACR Inside Sales Representative to serve as a trusted advisor for HVACR customers. You’ll provide product knowledge, technical guidance, and proactive solutions while managing inbound calls and supporting outside sales.

The role requires at least three years of HVACR or hydronic heating experience and wholesale distribution familiarity. Join a fast-paced team at a Midwest PVF and HVACR distributor offering professional growth, collaborative

Qualifications

• Three+ years HVACR or hydronic heating experience.
• Wholesale distribution experience required.
• Bachelor’s degree in logistics, supply chain management, or related field preferred (or equivalent experience).

Responsibilities

• Serve as a trusted advisor and primary contact for HVACR customers.
• Provide product knowledge, technical guidance, and proactive solutions.
• Manage inbound sales calls and support outside sales with customer needs.
• Identify opportunities to cross-sell HVACR product lines and increase account growth.
• Understand and analyze market trends, competitor offerings, and customer requirements.
• Collaborate with internal teams to ensure accurate pricing, order processing, and delivery.
• Maintain detailed and organized records of customer interactions and sales activities.

Skills

HVACR systems

Hydronics

Relationship building

Organizational skills

Time management

Microsoft Office

Verbal and written communication

Education

Bachelor’s degree in logistics or related field

Job description

Now Hiring: HVACR Inside Sales Representative

Your HVACR Expertise Can Make a Real Impact at Porter Pipe & Supply!

About Us

Be part of something exciting at Porter Pipe & Supply! This position is based in Addison, IL, at our headquarters, where you’ll join a thriving, high-energy sales team. As a member of our HVACR Inside Sales Team, you’ll play a pivotal role in maintaining our culture of customer service excellence. Our HVACR Inside Sales Representative must have advanced knowledge of HVACR systems, hydronics, and hydronic applications, along with a strong understanding of wholesale distribution operations.

At Porter Pipe & Supply, CULTURE IS EVERYTHING, and our mission is at the heart of all we do: Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction.

What We’re Looking For

• Advanced knowledge of HVACR systems, hydronics, and related applications
• Strong organizational skills with excellent attention to detail
• Ability to build strong relationships with customers and team members
• Positive attitude and a self-motivated approach
• Strong mathematical aptitude and time management skills
• Proficiency with Microsoft Office and general computer literacy
• Excellent verbal and written communication skills

What You’ll Do

• Serve as a trusted advisor and primary contact for HVACR customers
• Provide product knowledge, technical guidance, and proactive solutions
• Manage inbound sales calls and support outside sales with customer needs
• Identify opportunities to cross-sell HVACR product lines and increase account growth
• Understand and analyze market trends, competitor offerings, and customer requirements
• Collaborate with internal teams to ensure accurate pricing, order processing, and delivery
• Maintain detailed and organized records of customer interactions and sales activities

Why Join Porter Pipe?

• Be Part of Something Bigger: Join the HVACR Inside Sales team in Addison and play a key role in strengthening customer relationships while driving growth in one of the Midwest’s leading PVF and HVACR distributors.
• Professional Growth: We invest in our people with training, mentorship, and opportunities for long-term advancement.
• Collaborative Culture: Experience a workplace where teamwork, respect, and positivity define every interaction.
• Competitive Benefits: Enjoy a strong compensation package, excellent benefits, and the chance to grow your career with a company that truly values its people.

What You’ll Bring

• Minimum of three years of HVACR or hydronic heating experience
• Wholesale distribution experience required
• Bachelor’s degree in logistics, supply chain management, or related field preferred (or equivalent experience)
• Product/application experience within HVACR preferred

Physical Demands

• Regularly required to sit, stand, and walk throughout the day
• Must frequently lift and/or move up to 10 lbs and occasionally up to 25 lbs
• Ability to use hands for office equipment and perform computer work
• Requires clear visual, hearing, and speech acuityOccasional exposure to temperature changes, noise, or warehouse elements