Inside Sales Rep - SEA

BCC Batesville Casket Company, LLC; Indiana (PA); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K Matching

Paid time off

Development opportunities

Job summary

Batesville is seeking an Inside Sales Representative to call on assigned business clients and generate sales revenue, promoting direct and indirect sales via phone customer relations.

The role requires a high school diploma or GED and 3+ years in sales/marketing, with CRM experience and proficiency in Microsoft Office; the successful candidate will build relationships and support cross-functional teams.

Qualifications

• High school diploma or GED.
• 3+ years related experience in sales and/or marketing experience and/or training.
• CRM/Call Management experience preferred.
• Intermediate Microsoft Office experience.

Responsibilities

• Sells products to grow Batesville’s overall book of business; establishes and maintains quality relationships with established and prospective customers.
• Maintains current book of business while prospecting a growing Batesville’s share of wallet.
• Documents and reports on results, activities, and customer insights via CRM System.
• Conduct effective sales presentations to customers via phone with the support of technology and direct marketing efforts.
• Collaborates with sales management, field sales, marketing, logistics, and credit teams as necessary to support Batesville products and services, ensuring a seamless customer experience.
• Participates actively, as needed, in sales/marketing planning and team meetings.
• Other duties may be assigned.

Skills

Sales experience

CRM knowledge

Microsoft Office

Education

High school diploma or GED

Tools

CRM/Call Management

Microsoft Office

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®.

Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.

Your Role at Batesville:

As an Inside Sales Representative, you will be responsible for calling on assigned business clients to generate sales revenue.

Our primary responsibility is to promote direct and indirect sales via phone customer relations.

Position must create, organize, and maintain professional and effective sales presentations.

Proactively builds relationships using Batesville’s standard sales process, while also effectively communicating with Batesville associates and customers to continually monitor, document and provide feedback to our sales, support, and development teams.

What You’ll Do

• Sells products to grow Batesville’s overall book of business; establishes and maintains quality relationships with established and prospective customers.
• Maintains current book of business while prospecting a growing Batesville’s share of wallet.
• Documents and reports on results, activities, and customer insights via CRM System.
• Conduct effective sales presentations to customers via phone with the support of technology and direct marketing efforts.
• Collaborates with sales management, field sales, marketing, logistics, and credit teams as necessary to support Batesville products and services, ensuring a seamless customer experience.
• Participates actively, as needed, in sales/marketing planning and team meetings.
• Other duties may be assigned.

What You’ll Bring

• High school diploma or general education degree (GED)
• 3+ years related experience in sales and/or marketing experience and/or training.

Nice to Haves

• Intermediate Microsoft Office experience.
• CRM/Call Management experience preferred.
• Previous sales or marketing experience.

Physical Requirements

• Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.
• To perform this job successfully, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear.
• The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs.
• This job may require the employee to see with clarity at both near and far distances.

Salary and Benefits

The expected base hourly range for this role is $25-$27 per hour plus a monthly performance bonus. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.

Benefits

• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What Sets Us Apart

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need.

Who We Are

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love®.

With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit‑enhancing merchandising systems and leading‑edge technology solutions.

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future.

Batesville has a strong culture of achievement, which is underpinned by these five core values: Individual worth and integrity Excellence in execution Spirit of continuous learning and improvement Courage Customer focus and partnership

At Batesville, we provide funeral professionals with the resources and tools they need to serve families with care, dignity and respect.

Equal Opportunity / Anti‑Discrimination Statement

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer.

We are an Equal Employment Opportunity/ …

For more than 140 years, Batesville has supported funeral professionals in helping families remember and celebrate the lives of their loved ones.

We know grieving families depend on us during life’s most difficult moments, and that responsibility shapes how we serve our customers and support one another every day.

As a recognized leader in the North American deathcare industry, Batesville offers a comprehensive portfolio of burial, cremation, memorialization, and technology solutions that help families honor lives.

Guided by a legacy of manufacturing excellence, product innovation, superior customer service, and reliable delivery, we provide funeral professionals with the resources and tools they need to serve families with care, dignity and respect.