Inside Sales Rep - Optigen

Optigen Inc; Jacksonville (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Optigen Inc. seeks an Inside Sales Rep to respond to and initiate inbound/outbound inquiries, promoting products and managing customer needs with accuracy and efficiency.

The role may include warehouse-related duties, purchasing tasks, and coordination of physician communications as needed, with emphasis on data accuracy and compliance with company standards.

Qualifications

• High School Diploma is required.
• Warehouse or purchasing experience preferred.
• Customer account management experience preferred.
• Knowledge of medical industry is beneficial.
• Typing speed of 25–30 wpm required.
• Obtain appropriate licensure where license is required.

Responsibilities

• Establishes customer contact by receiving inbound or initiating follow-up outbound calls.
• Promotes products and facilitates customer needs to utilize company’s products or services.
• Resolves customer concerns by providing information about products and services.
• Records customer information and maintains database by entering/verifying data.
• Ensures quality service by following company policies and standards.
• Facilitates sales by sharing information with internal/external contacts.
• Provides customer follow-up as required.
• Performs warehouse and purchasing duties as needed.
• Organizes deliveries and returns; reviews and corrects orders.
• Monitors warehouse for safety policy compliance.

Skills

Typing speed

Customer account management

Medical industry knowledge

Education

High School Diploma

Job description

The Inside Sales Rep [Optigen] increases revenue by responding to/initiating incoming/outgoing potential customer inquiries and usescompany resources, policies, and procedures to provide complete/accurate data.

• Uses appropriatetechnologies and follows processes in accordance with company standards to ensure patient contact is handledwith accuracy and operational effectiveness


• Assumes additional duties in warehouse, purchasing, customeraccount management, and CPAP patient care

JOB FUNCTIONS

• Establishes customer contact by receiving inbound or initiating follow up outbound calls


• Promotes products and facilitates customer needs to utilize company's products or services by adequatelyassessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitatingphysician communication as necessary


• Resolves customer concerns by providing appropriate information regarding products and services


• Records customer information and maintains database by obtaining, entering, and verifying required data


• Ensures quality service by following and adhering to departmental and company policies, procedures, and standards


• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts


• Provides customer follow-up as required


• Contributes to departmental objectives by accomplishing required contact and sales results


• Performs warehouse and purchasing duties as needed


• Organizes, processes, and receives deliveries and returns


• Reviews and corrects orders as necessary


• Monitors warehouse for compliance of safety policies

Qualifications.

Education

• High SchoolDiploma,Required

Work Experience

• Warehouse and/or purchasing, Preferred


• Customer account management, Preferred

Knowledge, Skills, and Abilities

• Medical industry beneficial


• type at least 25-30 words per minute


• obtain appropriate licensure where license required

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans