Inside Sales Rep- Norfolk, VA

CIRCOR International, Inc.; Norfolk (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

CIRCOR International, Inc. in Norfolk, VA seeks a qualified professional to prepare and manage quotations for U.S.

Navy projects, coordinating with engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, capacity, and financial results. The role requires preparing written quotations and submitting them in accordance with CIRCOR and customer requirements, while facilitating proactive customer communications throughout the quotation and PO

Qualifications

• BS in a relevant field or equivalent experience

Responsibilities

• Review customer requests for Navy quotations coordinating with engineering, planning, purchasing, operations, and quality
• Prepare and submit written quotations for Navy project customers per CIRCOR and customer requirements
• Coordinate initiative-taking customer communications through quotation and PO acceptance
• Recommend product or service enhancements to improve customer satisfaction and sales potential
• Document sales and marketing activities and track opportunities
• Additional tasks as assigned

Skills

FAR/DFAR knowledge

process adherence

self-starter

prioritize/workload management

accuracy under pressure

MS Word/Excel/Outlook

Education

BS in valve/regulator/fluids-related field

significant substitution of experience for education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Key Responsibilities:

• Reviews customer requests for U.S. Navy project quotations coordinating with other teams including engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, factory capacity, and financial results
• Prepares and submits written (verbal where appropriate) quotations for U.S. Navy project customers and representatives in accordance with CIRCOR and customer requirements
• Facilitates initiative-taking customer communications and addressing customer inquiries throughout the duration of the quotation and purchase order acceptance process
• Based on Application Engineer input, recommends product or service enhancements to improve customer's satisfaction and sales potential
• Document sales and marketing activities along with tracking of opportunities
• Additional tasks and responsibilities as assigned

Knowledge, Skills & Abilities:

• Knowledge of Terms and Conditions, FAR/DFAR is necessary
• Strong commitment to process and procedure adherence - In-depth understanding of concepts and principles in customer service. Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision
• Self-starter, organized, thorough, and meticulous
• Able to plan and prioritize work to meet demanding customer and internal deadlines
• Able to maintain a high level of accuracy producing quality work when working under pressure
• Intermediate data entry skills and is proficient using Microsoft Word, Excel, and Outlook software

Other

• U.S. Citizen

Education & Experience:

• Bachelor of Science degree, preferably in or with appropriate valve, regulator, and fluid mechanics/control related coursework, education, or experience will be considered. Significant work experience can be substituted for educational requirements on a case-basis
• 2-4 years’ technical customer service experience in manufacturing support
• 5 years’ experience in a technical environment. Familiar with standard manufacturing concepts, practices, and procedures

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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