Senior Account Manager Sales

CIRCOR International, Inc.; Norfolk (MA); On-site; USD 85,000 - 140,000; Full time

Job summary

CIRCOR International, Inc. in Norfolk, MA area is seeking a Defense Account Manager to lead sales activities with naval defense customers, selling pumps, valves and related equipment including electric motors and actuators.

The role involves developing long-term customer relationships, reviewing RFQs, coordinating project management for major contracts, and collaborating with operations, quality, supply chain and engineering to resolve issues and ensure timely deliveries.

Qualifications

• Strong writing, planning and organizational skills are essential.
• Effective communication with internal and external customers is required.
• Must be a team player with interpersonal and teamwork abilities; able to manage multiple tasks in a fast-changing environment.
• Highly organized and capable of working under pressure.
• US Citizen and able to obtain a government clearance.

Responsibilities

• Primary point of contact for customer representatives (buyers, engineers, etc.) to convey value and performance of products or services.
• Review RFQs, specifications, drawings, plans, and other documents to develop proposals and quotations.
• Coordinate project management for major contracts including contract review and flow-down requirements, progress tracking and document submittals.
• Investigate and resolve customer problems such as deliveries.
• Provide timely and organized customer reporting as needed.
• Collaborate with operations, quality, supply chain and engineering to resolve issues affecting customers.
• Coordinate and process milestone payments.
• Organize and manage customer program reviews.
• Represent the company at industry meetings and trade shows.
• Assist finance with rates, compliance and collection issues.

Skills

Writing skills

Planning

Organizational skills

Communication

Interpersonal skills

Teamwork

Multitasking

Under pressure

Education

Engineering degree (four-year)

Job description

Position Details

The Defense Account Manager develops and manages sales activities with prospective and existing direct customer accounts within the naval defense market. Responsible for sale of pumps, valves and associated equipment including electric motors and actuators. Develops long‑term relationships with key customer accounts. Acts as “voice of the customer” to the organization.

Principal Activities

• Primary Point of Contact for customer representatives such as buyers, engineers, and other professional and technical personnel at shipyards, OEM’s, and other businesses, to influence prospective clients of the value and performance of products or services offered.
• Reviews RFQ’s, specifications, drawings, plans, and other customer documents to develop and prepare proposals and quotations.
• Coordinates project management functions for major contracts including contract review and dissemination of flow down requirements, tracking of progress and document submittals.
• Investigates and resolves customer problems such as deliveries.
• Provide customer reporting as needed in a timely and organized manner.
• Work closely with other departments including operations, quality, supply chain and engineering to assist in resolving issues affecting customers.
• Coordinate and process milestone payments.
• Organize and manage customer program reviews.
• Represent company at industry meetings and trade shows.
• Assist finance with rates, compliance and in resolving collection issues.

Candidate Requirements

Knowledge Skills & Abilities

• Must have strong writing, planning, and organizational skills
• Ability to communicate effectively both with internal and external customers
• Must be a team player and have effective communication, interpersonal, l and team building skills, and be able to manage multiple tasks in a rapidly changing environment
• Must be very organized and able to work under pressure situations.
• Due to the nature of our defense products, must be a US Citizen and be capable of obtaining a government clearance.

Education & Experience

• Typically requires a minimum level of knowledge that is acquired through a four‑year college degree, preferably in Engineering, and Five years related experience OR equivalent combination of education and experience.
• Naval defense or maritime industry experience with Knowledge of shipboard fluid systems, pumps and valves preferred.

CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities