Inside Sales Rep - Marketing Coordinator

Trusted Heating & Cooling Solutions, Inc.; Pinckney (MI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

PTO

401(k) with match

Disability (short/long-term)

Bonus structure

Company vehicle

Company iPad

Uniforms

Growth opportunities

Job summary

Trusted Heating & Cooling Solutions, Inc. in Pinckney, MI is hiring a full-time Inside Sales Rep - Marketing Coordinator. You will review leads in the CRM, book appointments, and use AI-driven tools to manage follow-ups.

Expect outbound calls, re-engagement of customers, and collaboration with marketing vendors to drive growth. The role emphasizes strong phone-closing skills, organization, and the ability to coordinate campaigns while maintaining high service levels.

Qualifications

• Experience with CRM and marketing automation tools.
• Strong outbound calling and closing skills.
• Excellent organization and time management.

Responsibilities

• Review leads and open opportunities in CRM and book service/sales appointments.
• Make outbound calls to re-engage customers and close unsold work over the phone.
• Coordinate with marketing vendors and track campaign data; perform happy calls.
• Assist inbound triage to keep service and sales schedules full and running smoothly.

Skills

CRM proficiency

Phone closing

Outbound calling

Time management

Tools

CRM systems

Marketing platforms

Automation tools

Job description

Do you love closing the loop, re-engaging customers, and seeing your effort pay off? Trusted Heating & Cooling Solutions, Inc. is seeking a full-time Inside Sales Rep - Marketing Coordinator in Pinckney, MI. This role is perfect for someone who enjoys blending sales, organization, and relationship-building into one rewarding position!

You'll earn $25-$30 per hour plus commission, performance pay, and bonuses, giving you real control over your income. We also provide amazing benefits and perks, including:

• Health, dental, and vision
• Life insurance
• PTO
• 401(k) with company match
• Short- and long-term disability
• Bonus structure
• Company parties
• Company vehicle
• Company iPad
• Uniforms
• Growth opportunities

ABOUT THIS INSIDE SALES REP - MARKETING COORDINATOR JOB

This is a full-time position, working Monday through Friday from 8:30 AM to 5:00 PM, providing consistency and work-life balance.

As our Inside Sales Rep - Marketing Coordinator, you'll start your day reviewing leads and open opportunities in the CRM, making outbound calls to book service and sales appointments, and using AI-driven tools to manage follow-ups efficiently. You'll reconnect with customers who have open estimates, confidently closing unsold work over the phone while strengthening trust in our brand. Throughout the day, you'll coordinate with marketing vendors, track campaign data, perform friendly "happy calls" to customers from the previous day's jobs, and assist with inbound call triage to help keep our service and sales schedules full and running smoothly-all while playing a key role in company growth.

Would you excel in this position? Here's what you need:

• Proficiency using CRM systems, marketing platforms, and automation tools
• Strong outbound calling, follow-up, and phone-closing skills

Although not required, it's ideal to have proven success selling over the phone and exceptional organization, attention to detail, and time management!

ABOUT US AT TRUSTED HEATING & COOLING SOLUTIONS, INC.

Trusted Heating & Cooling Solutions is a locally respected HVAC company serving the greater Ann Arbor area, known for quality workmanship, modern tools, and an honest, dependable approach to service. Our team is made up of dedicated full-time professionals who support one another, take pride in their work, and value doing things the right way. We foster a positive, team-driven culture where employees are recognized, growth is encouraged, and great benefits and competitive pay support long-term success. If you're looking for a company that values both high standards and the people behind them, Trusted is a place where you can build a lasting career.

Our initial application process is quick, easy, and mobile-friendly, so taking the first step toward a rewarding career has never been simpler.

Must have the ability to pass a background check and drug screening test.