Inside Sales Rep (Manufacturing or Industrial Materials)

Rhodes Wolfe; Boston (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

A leading industrial sales firm is seeking an Inside Sales Rep specializing in manufacturing and industrial materials in Worcester County, MA. The ideal candidate will have 2+ years of relevant experience and manage key accounts while ensuring efficient communication and customer satisfaction. Responsibilities include handling RFQs, preparing quotes, and analyzing material specifications. This position offers a competitive salary of $65,000 – $75,000 plus profit sharing, along with comprehensive health benefits and potential for growth.

Qualifications

• 2+ years of Inside Sales or Customer Service-related experience required.
• Experience in manufacturing or spec-driven environments is a must.
• Familiarity with technical specifications or engineered products is required.

Responsibilities

• Serve as main contact for 10–15 key accounts.
• Manage inbound RFQs and coordinate with purchasing.
• Provide proactive order status updates and resolve account issues.

Skills

Inside Sales Experience

Customer Service

Technical Specifications Knowledge

Organizational Skills

Pressure Management

Job description

Inside Sales Rep (Manufacturing or Industrial Materials)

Join to apply for the Inside Sales Rep (Manufacturing or Industrial Materials) role at Rhodes Wolfe.

This range is provided by Rhodes Wolfe. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $75,000.00/yr

Location: Worcester County, MA (In-Office)

Salary: $65,000 – $75,000 + Profit Sharing ($10K–$20K Annually) + Benefits

Job Type: Full-Time

Typical Hours: M–F, 8 AM – 5 PM

Start Date: ASAP

Sponsorship: Not available

Relocation Assistance: Not available

Technical Inside Sales Rep – Manufacturing/Industrial Materials Description

Our client in the industrial distribution industry is looking for a Technical Inside Sales Representative to add to their team in Worcester County, MA. In this role, you will manage and support existing strategic accounts, handle inbound requests, evaluate bids, and prepare quotes for assigned customer accounts. Most of your days will be spent working over email: analyzing technical material specs, coordinating with purchasing, pricing to hit margin targets, and keeping customers informed. Ideal candidates come from manufacturing, industrial distribution, or other spec-driven environments. To be successful, you must be curious, organized, steady under pressure, and willing to ask questions until you understand the “why” behind each opportunity. This is a strong opportunity to join a well-established company, with meaningful annual profit sharing, and potential long-term growth into outside sales or sales leadership.

Technical Inside Sales Rep – Manufacturing/Industrial Materials Responsibilities

• Serve as main contact for 10–15 key accounts
• Own day-to-day communication with assigned customers, mostly via email
• Manage inbound RFQs, bids, and commercial questions for assigned accounts
• Review bid packages and decide which opportunities to quote or decline
• Coordinate with purchasing to source material and confirm availability
• Build accurate quotes that balance margin goals and competitiveness
• Interpret customer material specs using training and internal resources
• Send timely quotes, order confirmations, and revised documentation
• Provide proactive order status updates and resolve account issues
• Maintain organized account records in Outlook, ERP, and shared files
• Partner with outside sales and operations to support account projects
• Join occasional customer visits or industry conferences as needed

Technical Inside Sales Rep – Manufacturing/Industrial Materials Qualifications

• 2+ years of Inside Sales or Customer Service-related experience required
• Manufacturing, industrial, materials, or other spec-driven environments experience required
• Experience working with technical specifications or engineered products required

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Wholesale Metals and Minerals

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance