INSIDE SALES REP - I

Controls Center Inc; Indianapolis (IN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Generous Paid Time Off Policy

401(k) Retirement Program with Company

Medical, Dental and Vision plans

Disability and life insurance

Tuition assistance

Job summary

Johnstone Supply seeks an Inside Sales Representative to build customer relationships, process orders, and promote HVAC products from its Indianapolis branch. The role emphasizes product knowledge, timely communication, and accurate order processing in a fast-paced setting.

The position requires a high school diploma or GED, with 2 years of HVAC sales experience preferred. Benefits include PTO, 401(k) with match, and comprehensive health plans.

Qualifications

• High School Diploma or GED required; vocational/associate/bachelor in related field a plus.
• 2 years of experience as a Sales/Service Associate in HVAC or similar preferred.
• Ability to communicate effectively and maintain customer relationships.
• Knowledge of HVAC products and related concepts is advantageous.

Responsibilities

• Develop meaningful relationships with customers to build trust and loyalty.
• Understand and demonstrate products or services to customers.
• Determine HVAC/R parts requirements based on inspection or description.
• Research and source products using catalog, computer, or phone to meet customer needs.
• Enter sales orders into the computer system.
• Balance cash drawers, process invoices and will-call orders, handle returns and warranties.

Skills

Fast-paced environment

Verbal & written communication

Detail oriented

Inventory systems

HVAC product knowledge

Web-based product research

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

INSIDE SALES REP - I

BRANCH Full Time OPERATIONS Indianapolis, IN, US

3 days ago Requisition ID: 1400

Salary Range: $20.00 To $24.00 Hourly

The Inside Sales Representative’s priority functional areas include establishing customer relationships, filling orders, sizing and selling equipment and limited telephone marketing. This position requires knowledge of our products, as well as excellent time management, interpersonal and communication skills. The Inside Sales Representative will join our mission to “Make the tech in the truck more efficient” and embrace our vision to “Enhance lives through solutions.”

Core Values:

H onesty – We keep our promises, are truthful, and instill confidence

A ccountability – We are all accountable and strive for results

R espect – We value others, care about people, and treat them respectfully

T eamwork – We work together to provide solutions internally and externally

Essential Functions:

• Develop meaningful relationships with customers to encourage trust and loyalty
• Understand and demonstrate the product or service to the customer
• Determines customer replacement HVAC/R parts, according to inspection and/or verbal description
• Research and sources products for customers using computer, catalog, telephone, or any other resources to meet or exceed customer needs
• Enters sales order into computer system
• Balances cash drawers, creates credit invoices, processes pick/pack orders and will-call
• Processes customer returns and warranties
• Perform other job-related duties as assigned

Required Skills/Abilities:

• Ability to work in a fast-paced environment
• Excellent verbal, written, and communication skills
• Detail Orientated
• General knowledge of inventory systems (knowledge of RF based systems a plus)
• General knowledge of HVAC products, concepts, and industry as a whole
• Skill in using web-based tools to research product and information

Qualifications:

• High School Diploma or a GED is required; a Vocational School Degree/Certificate, Associate’s or Bachelor’s degree in a related field is a plus
• 2 years of experience as a Sales and/or Service Associate in HVAC or similar industry preferred

Physical Demands of the Job:

• Standing and walking majority of the day
• Occasionally lifting, moving, carrying up to 100 pounds
• Ability to stoop, kneel, crouch, crawl
• Generous Paid Time Off Policy
• 401(k) Retirement Program with Company Match
• Medical, Dental and Vision plans with Medical Expense Reimbursement Program featuring Healthcare Savings Account and “No Deductible” Medical plans
• Employer Paid Short and Long-Term Disability and Life insurance coverage, College Tuition Program, and a comprehensive Employee Assistance Program

Johnstone Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.