INSIDE SALES REP - I

Controls Center Inc; Ashland (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Generous Paid Time Off

401(k) Retirement Plan with Company/M"

Medical, Dental and Vision plans

Healthcare Savings Account (HSA)

No Deductible Medical plans

Disability and Life insurance

College Tuition Program

Employee Assistance Program

Job summary

Johnstone Supply in Ashland, KY is seeking an Inside Sales Representative to build customer relationships, process orders for HVAC/R parts, and assist customers with product selection. The role requires product knowledge, strong time management, and effective communication skills.

Responsibilities include researching products, entering sales orders, handling returns/warranties, and supporting the team in achieving sales targets.

Qualifications

• Must be able to work in a fast-paced environment.
• Excellent verbal and written communication skills.
• Detail oriented and organized.
• General knowledge of inventory systems; RF knowledge is a plus.
• General knowledge of HVAC products and industry.
• Proficient in using web-based tools to research products.

Responsibilities

• Develop meaningful relationships with customers to encourage trust and loyalty.
• Understand and demonstrate products to customers.
• Identify required HVAC/R parts based on description.
• Research and source products to meet customer needs.
• Enter sales orders into the computer system.
• Balance cash drawers and process invoices and will-call orders.
• Process returns and warranties.
• Perform other duties as assigned.

Skills

Fast-paced work

Verbal & written communication

Attention to detail

Inventory systems

HVAC products knowledge

Product research tools

Education

High School Diploma or GED

Related degree (Assoc/Bachelor) preferred

Job description

INSIDE SALES REP - I

BRANCH Full Time OPERATIONS Ashland, KY, US

Salary Range: $20.00 To $22.00 Hourly

The Inside Sales Representative’s priority functional areas include establishing customer relationships, filling orders, sizing and selling equipment and limited telephone marketing. This position requires knowledge of our products, as well as excellent time management, interpersonal and communication skills. The Inside Sales Representative will join our mission to “Make the tech in the truck more efficient” and embrace our vision to “Enhance lives through solutions.”

Core Values

• Honesty – We keep our promises, are truthful, and instill confidence
• Accountability – We are all accountable and strive for results
• Respect – We value others, care about people, and treat them respectfully
• Teamwork – We work together to provide solutions internally and externally

Essential Functions

• Develop meaningful relationships with customers to encourage trust and loyalty
• Understand and demonstrate the product or service to the customer
• Determines customer replacement HVAC/R parts, according to inspection and/or verbal description
• Research and sources products for customers using computer, catalog, telephone, or any other resources to meet or exceed customer needs
• Enters sales order into computer system
• Balances cash drawers, creates credit invoices, processes pick/pack orders and will-call
• Processes customer returns and warranties
• Perform other job-related duties as assigned

Required Skills/Abilities

• Ability to work in a fast-paced environment
• Excellent verbal, written, and communication skills
• Detail Orientated
• General knowledge of inventory systems (knowledge of RF based systems a plus)
• General knowledge of HVAC products, concepts, and industry as a whole
• Skill in using web-based tools to research product and information

Qualifications

• High School Diploma or a GED is required; a Vocational School Degree/Certificate, Associate’s or Bachelor’s degree in a related field is a plus
• 2 years of experience as a Sales and/or Service Associate in HVAC or similar industry preferred

Physical Demands of the Job

• Standing and walking majority of the day
• Occasionally lifting, moving, carrying up to 100 pounds
• Ability to stoop, kneel, crouch, crawl
• Generous Paid Time Off Policy
• 401(k) Retirement Program with Company Match
• Medical, Dental and Vision plans with Medical Expense Reimbursement Program featuring Healthcare Savings Account and “No Deductible” Medical plans
• Employer Paid Short and Long-Term Disability and Life insurance coverage, College Tuition Program, and a comprehensive Employee Assistance Program

Johnstone Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.