Inside Sales Rep 1

Oticon USA

New Jersey

On-site

USD 53,040 - 70,030

Full time

14 days+

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Benefits offered by this job

Medical, dental, prescription, and vis
24/7 virtual medical care
401(k) with company match
Company-paid life insurance
Pet Insurance
Commuter accounts
Employee Assistance Program

Job summary

Oticon USA is seeking an Inside Sales Representative to cultivate new business and nurture existing relationships through proactive phone engagement. You will work with regional teams to assess customer needs, propose solutions, and drive sales of Oticon hearing devices and OBSS programs.

Occasional overnight travel may be required to support regional meetings and events. The role emphasizes consultative selling, strong communication, and proficiency with Salesforce; successful candidates will

Qualifications

  • BS/BA degree preferred (or 3+ years equivalent sales/account management experience).
  • Proven experience building relationships within territory.
  • Ability to sell products and services over the phone using a consultative approach.
  • Proven ability to solve problems independently.
  • Strong knowledge of Microsoft Office applications.
  • Strong written and verbal communication skills.

Responsibilities

  • Consults with customers to enhance business performance by providing consultative selling strategies.
  • Sells hearing aids and accessories over the phone to assigned customers in a sales region.
  • Sells Oticon Business Support Programs (OBSS) to assigned customers in a sales region.
  • Partners with Account/Regional Managers to strategize on business development to meet regional sales projections.
  • Manages territories through proactive outbound calls to promote Oticon products and services.

Skills

Consultative selling
Relationship building
Phone sales
Salesforce
Microsoft Office
Communication skills

Education

BS/BA degree preferred

Tools

Salesforce

Job description

Overview

The Inside Sales Representative’s responsibility is to develop new business opportunities and maintain current customer relationships through proactive phone contact management. This includes phone support on new leads and current customers. The Inside Sales Representative works with regional sales teams to determine customer needs and action plans to meet those needs. The role has multiple openings supporting various regions across the country, with expected working hours varying by region.

Responsibilities
  • Consults with customers to enhance business performance by providing consultative selling strategies
  • Sells hearing aids and accessories over the phone to assigned customers in a sales region.
  • Sells Oticon Business Support Programs (OBSS) to assigned customers in a sales region.
  • Partners with Account/Regional Managers to strategize on business development tactics to improve customers’ bottom line and partner with regional sales team to meet the sales projection of the region.
  • Manages territories through proactive outbound phone calls to new, current and focus accounts promoting Oticon products and services to achieve individual and department sales objectives.
  • Executes on all sales promotional activities.
  • Devises strategy for all co‑op and equipment loan contracts and follow up on rebate programs.
  • Utilizes Salesforce daily to manage schedule, follow ups, log all sales activities and track daily units. Responsible for maintaining and updating contact information in the Salesforce system.
  • Manages customer relationships to both independent and pediatric accounts and provides professional and courteous customer support.
  • Occasional overnight travel required – participates in sales related functions as needed such as the National Sales Meeting, Regional Sales Meetings, and the AAA convention.
  • Participates in periodic national and regional sales conference calls.
  • Responsible to meet daily sales requirements including sales calls and talk time as well as quarterly regional forecasts.
  • May perform miscellaneous tasks/projects as directed by manager.
Qualifications
  • BS/BA degree is preferred; preferably in business administration or other related fields. (Or 3+ years equivalent sales/account management experience.)
  • Proven experience with building relationships within territory.
  • Ability to sell products and services over the phone using a consultative approach.
  • Proven ability to problem solve independently.
  • Strong knowledge of Microsoft Office applications.
  • Strong communication skills both written and verbal.
  • Experience in medical device industry, preferred.
Benefits
  • Medical, dental, prescription, and vision benefits
  • 24/7 virtual medical care
  • Employee Assistance Program for you and your family
  • 401(k) with company match
  • Company‑paid life insurance
  • Supplemental insurance for yourself, your spouse/partner, and your children
  • Short‑term and long‑term disability insurance
  • Pre‑tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care
  • Pet Insurance
  • Commuter accounts
Pay Range

The pay range for this position is expected to be between $53040 to $70030 per year; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Equal Opportunity Employer

The Company is an Equal Opportunity / Affid Notice/affirmative action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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