Inside Sales Rep

Wismettac Asian Foods Inc; Honolulu (HI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Pet Insurance

401(k) with company matching

19 days of paid time off

Wellness program and EAP assistance

Job summary

Wismettac Asian Foods Inc is seeking an Inside Sales Rep I to handle outbound calls from existing customers and independently generate sales by marketing product lines. You will manage new and existing accounts, negotiate terms, and uphold strong customer relationships.

The role requires knowledge of sales methods, proficiency with office software, and the ability to communicate effectively in English. This is an on-site position based in Hawaii.

Qualifications

• Knowledge of sales and cold-calling methods and procedures.
• Familiarity with standard office software and equipment.
• Proficient with Word, Excel, PowerPoint, and Outlook.
• Strong written and verbal communication skills.
• Excellent organization and multitasking abilities.
• Customer-focused with relationship-building skills.
• Ability to use Oracle ERP system.

Responsibilities

• Handle outbound calls to existing customers and generate sales.
• Manage new and existing accounts and negotiate terms.
• Meet monthly, quarterly, and yearly sales growth goals.
• Maintain product knowledge and recommend substitutes for out-of-stock items.
• Provide pricing, delivery, inventory, and back-order information to customers.
• Offer competitive quotes based on purchase volume and market needs.
• Proactively contact customers to present products and services.

Skills

Sales & cold-calling

Office methods & practices

Microsoft Word

Excel

PowerPoint

Outlook

Effective communication

Organization & prioritization

Customer service orientation

Oracle ERP

English proficiency

Asian Food product knowledge

Tools

Oracle ERP

Job description

Work Schedule: Monday thru Friday 8:00 AM - 5:00 PM

Under general supervision, the Inside Sales Rep I will primarily focus on handling outbound calls from existing customers and they will independently generate sales by marketing company product lines, managing new and existing customer accounts, negotiating, and interfacing with customers. This position is responsible for understanding the customer needs, leveraging and maintaining business relationships.

Job Functions:

• Ensure that each customer, client, and vendor received outstanding customer service by providing a friendly environment which includes greeting and assisting every customer, maintaining outstanding product knowledge, and all other components of customer service.
• Contact existing customers and develop business by selling company product lines and offering value-added services and availability information to unsolicited and solicited callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms, and other pertinent account details.
• Responsible for meeting monthly, quarterly, and yearly sales growth goals agreed upon annually with Area Team Manager or Deputy Team Manager.
• Maintain professionalism, stay abreast of new products, and recommend alternative products for out-of-stock items.
• Provides new and current customers with product information including pricing, delivery, inventory stocking, and/ or back-order availability, functionally equivalent cross matches, and value-added product information.
• Negotiates and established sales quotes based on the volume of products purchased and the nature of the marketplace to effectively offer competitive pricing and ensure the highest profitability.
• Makes calls (phone) to present the company’s products to end-users while seeking to meet or exceed corporate-wide assigned sales quotas.
• Understand the Company’s target market and marketing goals in order to communicate with the designers and effectively execute the message to our consumers.
• Additional duties as assigned.

Knowledge, Skills and Ability:

• Knowledge of sales and cold-calling methods and procedures.
• Knowledge of office methods and practices including familiarity with office equipment;
• Require computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Outlook software, as well as other general office skills;
• Effective communication skills internally and externally via phone, email, and in person.
• Good organization skills.
• Strong customer service orientation with the ability to initiate and sustain productive business relationships with customers.
• Ability to organize and prioritize and complete numerous tasks under various time constraints.
• Ability to use Oracle ERP system; ability to use the telephone in a professional and courteous manner.
• Ability to speak, write and read English.
• Ability to speak clearly, concisely, and effectively.
• Ability to learn a variety of Asian Food products sold by the company.

Benefits*: Wismettac offers competitive benefits, which include:

• Health Insurance
• Vision Insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more!

*Most benefits require employee contribution

Pre-employment Drug testing is required.

Must be authorized to work in the United States on a full-time basis for any employer.