Inside Sales Rep

STTC Service Tire Truck Center, Inc.; City of Syracuse (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Top Industry Wages/competitive pay

Full health benefit package

401K with company match

Paid holidays and PTO days

Job summary

STTC Service Tire Truck Center, Inc. is seeking a sales professional in Syracuse, NY, to sell products to businesses and individuals. This role involves making outbound calls, managing inbound inquiries, and providing product information to customers.

The ideal candidate will possess strong problem-solving skills, outgoing communication capabilities, and the ability to work within a team to meet sales targets. Exceptional benefits include competitive pay and a full health package.

Qualifications

• Strong problem-solving skills and ability to handle objections.
• Excellent interpersonal and communication skills.
• Ability to work as part of a team and prioritize work activities.

Responsibilities

• Compiles lists of prospective customers as sales leads.
• Handles inbound sales calls and converts them into sales.
• Provides product demos to customers upon request.

Job description

Summary

Sells products to business and industrial establishments, individuals at branch location or over the telephone by performing the following duties.

Essential Duties and Responsibilities

• Compiles lists of prospective customers for use as sales leads, based on information from the inquiries, trade shows, direct mail responses, suppliers, business directories, internet websites and other sources.
• Makes outbound lead follow-up calls to potential and existing customers by telephone and email to sell products and services.
• Handles inbound sales calls to convert calls into sales. Handles incoming calls concerning status of customers tires for recap and repair. Handles all walk-in sales calls. You must be professional, friendly and courteous when dealing with customers both on and off the phone.
• Overcomes technical and price objections of prospective customers.
• Provides product demos to customers on request.
• Writes up national account delivery receipts for road calls and takes orders from national account customers. Assists billing clerk as needed. Starts billing for next day’s deliveries.
• Works with route drivers and salesman every morning to expedite tags, workorders and national account billing. Pre-delivery work should be started the day before, with a phone call being made to the account for any needs.
• Emphasizes product features, quotes prices and prepares sales orders for orders obtained.

Competency

• Problem Solving: Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
• Interpersonal Skills: Focuses on solving conflict, not blaming; listens to others without interrupting; remains open to others' ideas and tries new things.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Written Communication: Able to read and interpret written information.
• Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
• Organizational Support: Follows policies and procedures; ready to start work on time and work diligently throughout the day; cleans up after yourself to find all tools and supplies rapidly when needed; asks appropriate supervisor for items if cannot find what you need in a timely manner.
• Organizing: Prioritizes and plans work activities; uses time efficiently.
• Professionalism: Approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions.
• Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
• Quantity: Meets productivity standards; works quickly and efficiently.
• Safety and Security: Follows safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Adaptability: Adapts to changes in the work environment; manages competing demands.

Benefits

• Top Industry Wages/competitive pay
• Full health benefit package
• 401K with company match
• Paid holidays and PTO days