Dynamic Inside Sales Pro — Top Pay & Benefits

STTC Service Tire Truck Center, Inc.; City of Syracuse (NY); Sur place; Plein temps

Description du poste

Summary

Sells products to business and industrial establishments, individuals at branch location or over the telephone by performing the following duties.

Essential Duties and Responsibilities

• Compiles lists of prospective customers for use as sales leads, based on information from the inquiries, trade shows, direct mail responses, suppliers, business directories, internet websites and other sources.
• Makes outbound lead follow-up calls to potential and existing customers by telephone and email to sell products and services.
• Handles inbound sales calls to convert calls into sales. Handles incoming calls concerning status of customers tires for recap and repair. Handles all walk-in sales calls. You must be professional, friendly and courteous when dealing with customers both on and off the phone.
• Overcomes technical and price objections of prospective customers.
• Provides product demos to customers on request.
• Writes up national account delivery receipts for road calls and takes orders from national account customers. Assists billing clerk as needed. Starts billing for next day’s deliveries.
• Works with route drivers and salesman every morning to expedite tags, workorders and national account billing. Pre-delivery work should be started the day before, with a phone call being made to the account for any needs.
• Emphasizes product features, quotes prices and prepares sales orders for orders obtained.

Competency

• Problem Solving: Identifies and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
• Interpersonal Skills: Focuses on solving conflict, not blaming; listens to others without interrupting; remains open to others' ideas and tries new things.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Written Communication: Able to read and interpret written information.
• Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
• Organizational Support: Follows policies and procedures; ready to start work on time and work diligently throughout the day; cleans up after yourself to find all tools and supplies rapidly when needed; asks appropriate supervisor for items if cannot find what you need in a timely manner.
• Organizing: Prioritizes and plans work activities; uses time efficiently.
• Professionalism: Approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions.
• Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
• Quantity: Meets productivity standards; works quickly and efficiently.
• Safety and Security: Follows safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Adaptability: Adapts to changes in the work environment; manages competing demands.

Benefits

• Top Industry Wages/competitive pay
• Full health benefit package
• 401K with company match
• Paid holidays and PTO days