Inside Sales Regional Leader - Drive Growth & Coaching

MSC Industrial Direct Co., Inc.; Hanover Park (IL); On-site; USD 58,511 - 91,946; Full time

Benefits offered by this job

Travel up to 5%

Job summary

MSC Industrial Supply Co. is seeking an Inside Sales Team Leader to drive revenue and gross margin growth within the small customer segment.

You will lead frontline associates, manage go‑to‑market strategies, and collaborate with cross‑functional partners to maximize market share. Responsibilities include coaching and developing the team, tracking performance against plans, and presenting initiatives to leadership.

Qualifications

• High school diploma or equivalent is not sufficient; a college degree or equivalent experience is preferred.
• Minimum of 3 years sales experience.
• Minimum of 3 years supervisory experience or 5 years of relevant business experience.
• Experience with CRM tools and analytics.
• Ability to lead, coach, and develop a remote or on-site team.

Responsibilities

• Lead inside sales team for small customer segment and drive revenue and margin growth.
• Manage revenue, margin, and productivity goals for the inside sales channel.
• Collaborate cross-functionally to achieve customer loyalty and market share.
• Develop and retain talent; coach, review performance, and address issues.
• Prepare and present business plans and reports to leadership.

Skills

Sales leadership

People management

Communication

Strategic planning

Budgeting

Education

BA/BS or equivalent experience

Tools

CRM tools

Job description

MSC Industrial Supply Co. is seeking an Inside Sales Team Leader to drive revenue and gross margin growth within the small customer segment.

You will lead frontline associates, manage go‑to‑market strategies, and collaborate with cross‑functional partners to maximize market share. Responsibilities include coaching and developing the team, tracking performance against plans, and presenting initiatives to leadership.