Growth‑Oriented Inside Sales Associate

MSC Industrial Direct Co., Inc.; Kirkland (WA); On-site; USD 73,000 - 98,000; Full time

Job summary

MSC Industrial Supply Co. is seeking an MSC Seller in Seattle, WA. The role focuses on relationship-building, account development, and hands-on learning across the sales organization.

Onboarding shadows experienced sellers, supports unassigned accounts, and builds foundational selling, account management, and product knowledge. With future territory ownership, the role advances to full ownership of account management, including revenue growth and customer retention.

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• This role requires flexibility to relocate to an assigned sales territory.
• Industry experience preferred (fasteners, chemicals, industrial maintenance supplies, electrical, etc.).
• Strong technical aptitude with ability to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• High degree of integrity and ability to build long-term customer relationships.
• Reliable transportation, valid driver's license, and insurance as required by state law.
• Ability to work from a home office with personal computer and internet access.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop and execute strategies to deepen account penetration and revenue opportunities.
• Serve as a trusted advisor with tailored, value-driven solutions.
• Lead implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM and account management systems to track sales activity and forecast.
• Collaborate with internal teams to deliver operational excellence and exceed expectations.
• Drive setup and optimization of vending and VMI services at new or existing locations.
• Collaborate with sales management to design competitive pricing for non-contract customers.
• Monitor market trends and provide forward-looking solutions.
• Prepare and submit timely, accurate sales reports.
• Support cross-functional projects and uphold MSC's culture and values.

Skills

Relationship building

Account management

Sales support

CRM software

MS Excel

Education

High school diploma or GED

College degree preferred

Tools

MS Word

Excel

PowerPoint

Email / PC-based order systems

Job description

MSC Industrial Supply Co. is seeking an MSC Seller in Seattle, WA. The role focuses on relationship-building, account development, and hands-on learning across the sales organization.

Onboarding shadows experienced sellers, supports unassigned accounts, and builds foundational selling, account management, and product knowledge. With future territory ownership, the role advances to full ownership of account management, including revenue growth and customer retention.