Inside Sales & Receiving Associate

FreshEdge; Foley (AL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Life insurance

Paid time off

401(k) match

Weekly pay

Job summary

City Produce is seeking an Inside Sales Associate to handle incoming customer orders, respond to inquiries, and troubleshoot issues. You will perform follow-up calls, document interactions, and look for opportunities to up-sell featured products while maintaining a customer-focused approach.

Adherence to FIFO and quality standards is expected. The role involves coordinating with the warehouse to ensure accurate order fulfillment and working within a team that values customer-centric service,

Qualifications

• Excellent verbal and written communication skills.
• Organized and detail-oriented.
• Speak and write English satisfactorily.

Responsibilities

• Receive incoming orders from customers and answer inquiries.
• Troubleshoot issues and perform follow-up calls.
• Upsell products by presenting features to customers when opportunities arise.
• Ensure accurate order processing and adherence to quality standards.
• Maintain documentation and logs of customer interactions.

Skills

Verbal and written communication

Organized

Attention to detail

English proficiency

Education

High school diploma or GED

Job description

City Produce is seeking an Inside Sales Associate to handle incoming customer orders, respond to inquiries, and troubleshoot issues. You will perform follow-up calls, document interactions, and look for opportunities to up-sell featured products while maintaining a customer-focused approach.

Adherence to FIFO and quality standards is expected. The role involves coordinating with the warehouse to ensure accurate order fulfillment and working within a team that values customer-centric service,