Inside Sales Project Coordinator

AlphaGraphics - US776; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Commission opportunities

Growth opportunities

Job summary

AlphaGraphics - US776 in Houston, Texas is seeking a motivated Inside Sales & Project Coordinator to join our team supporting sign and graphics projects. This role is critical for managing customer inquiries, preparing estimates, and facilitating successful project execution from start to finish.

The ideal candidate will have over 2 years of experience in sales or customer service, possess strong organizational skills, and demonstrate a customer-oriented attitude. Join us to contribute to our growing business and enjoy competitive compensation and benefits.

Qualifications

• 2+ years of experience in sales, customer service, or account management.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.

Responsibilities

• Respond to inbound sales inquiries and prepare estimates.
• Build and maintain relationships with customers.
• Coordinate project details with design and production teams.
• Track project status and manage customer records.

Skills

Sales experience

Customer service

Organization

Time management

Communication skills

Google Workspace

CRM software proficiency

Job description

Benefits

• Competitive salary
• Paid time off
• Training & development

We are seeking a motivated and customer‑focused Inside Sales & Project Coordinator to join our sign and graphics team. This position serves as a key point of contact for customers, handling sales inquiries, preparing estimates, coordinating projects, and ensuring a positive customer experience from initial contact through final installation.

The ideal candidate is organized, detail‑oriented, and comfortable working in a fast‑paced environment where no two days are the same. This role is critical to helping our team deliver high‑quality signage solutions while supporting the continued growth of our business.

Key Responsibilities

• Respond to inbound sales inquiries via phone, email, website, and walk‑in customers.
• Consult with customers to understand project requirements, timelines, and budgets.
• Prepare estimates, proposals, work orders, and invoices.
• Follow up on quotes and leads to convert opportunities into sales.
• Build and maintain relationships with existing customers and referral partners.
• Assist with outbound prospecting, follow‑up calls, and customer retention efforts.
• Coordinate project details with design, production, and installation teams.
• Schedule site surveys, production timelines, and installation appointments.
• Track project status and communicate updates to customers.
• Manage customer records and sales activities within company software and CRM systems.
• Identify opportunities to upsell products and services.
• Assist with general office and administrative tasks as needed.
• Help ensure projects are completed accurately, on time, and within customer expectations.

Qualifications

• 2+ years of sales, customer service, account management, or related experience.
• Excellent verbal and written communication skills.
• Strong organizational and time‑management abilities.
• Proficiency with Google Workspace and CRM software.
• Ability to manage multiple projects and priorities simultaneously.
• Professional, positive, and customer‑focused attitude.

Preferred Experience

• Experience in the sign, graphics, printing, marketing, construction, or visual communications industry.
• Knowledge of sign materials, graphic applications, vehicle wraps, banners, and wide‑format printing.
• Experience preparing estimates and managing custom project sales.
• Familiarity with Adobe Creative Suite and design workflows.
• Experience working in a small business environment.

Compensation & Benefits

Competitive base salary plus commission opportunities. Paid vacation and holidays. Ongoing training and professional development. Opportunity for growth within a locally owned and growing company.

Success Factors

The successful candidate is a self‑starter who enjoys helping customers, solving problems, and keeping projects moving forward. They are comfortable balancing sales, customer service, and project coordination responsibilities while contributing to the success of a small, team‑oriented business.