Inside Sales Pro - Technical Solutions & Customer Focus

Crane Engineering; Canton Charter Township (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive health insurance

401k with company match

Job summary

Professional Pump, a Crane Engineering Company in Michigan, is seeking an Inside Sales Representative to provide product and service information and resolve technical issues for customers.

You will support sales staff, respond to inquiries, quote pricing, terms, and delivery, and coordinate delivery and installation.

Our team values integrity, teamwork and customer focus, offering competitive compensation and benefits.

Qualifications

• High school diploma or equivalent; associate’s degree preferred.
• 1–3 years of related experience or training.
• Professional phone etiquette and customer service focus.
• Ability to multi-task in a fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Communicates to internal staff on sales and marketing details.
• Supports sales staff with obtaining business.
• Assists customers with equipment, parts, services options.
• Answers questions about products, prices, availability, and terms.
• Contacts customers to explain features and solicit orders.
• Estimates prices and delivery dates.
• Coordinates post-sale support and problem resolution.
• Arranges delivery and installation of products.

Skills

Customer service

Phone interaction

Multi-tasking

Written & verbal communication

Time management

Education

High school diploma

Associate’s degree preferred

Job description

Professional Pump, a Crane Engineering Company in Michigan, is seeking an Inside Sales Representative to provide product and service information and resolve technical issues for customers.

You will support sales staff, respond to inquiries, quote pricing, terms, and delivery, and coordinate delivery and installation.

Our team values integrity, teamwork and customer focus, offering competitive compensation and benefits.