Inside Sales Pro - Water Pumps & Equipment

Headwater Engineered Systems; Lubbock (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Headwater Engineered Systems is seeking an Inside Sales professional to implement sales initiatives for a customer group, with knowledge in sizing large vertical turbines. You will drive demand, provide product information, and support customers from inquiry to order completion.

The role emphasizes professional level assistance, pricing support, and accurate order documentation, ensuring high service levels and efficient inventory handling.

Qualifications

• Strong interpersonal and communication skills.
• Ability to learn and explain product functionality to customers.
• Ability to handle pricing requests and document orders.
• Ability to work with customers and sales professionals to meet needs.

Responsibilities

• Provide professional level product information to customers.
• Collect feedback and requirements from customers.
• Manage order process professionally and accurately.
• Recommend products and services to meet customer needs.
• Assist with pricing requests and quote generation.
• Document orders accurately and process payments.
• Handle returns and issue credits as needed.
• Greet customers and answer sales inquiries.
• Support established sales policies and procedures.
• Assist in loading/off-loading inventory and tracking orders.

Skills

Strong interpersonal skills

Influence through knowledge

Product knowledge learning

Numerical/basic math

Customer service focus

Communication skills

Job description

Headwater Engineered Systems is seeking an Inside Sales professional to implement sales initiatives for a customer group, with knowledge in sizing large vertical turbines. You will drive demand, provide product information, and support customers from inquiry to order completion.

The role emphasizes professional level assistance, pricing support, and accurate order documentation, ensuring high service levels and efficient inventory handling.