Inside Sales Pro: Residential Solutions & CRM Expert

DH Pace; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Generous paid time off

401(k) with employer match

HSA and FSA options

Voluntary benefits including life and

Employee discounts

Annual performance reviews

Job summary

DH Pace Company, a family-owned and privately held business with over $1 billion in annual sales and 60+ offices nationwide, is hiring an Inside Sales Representative to join the residential team in St. Louis, MO.

This role supports the sales team by calling existing and potential national customers and providing consultative sales assistance. The ideal candidate will have at least two years of sales experience, strong customer service skills, and proficiency with CRM/ERP systems.

Qualifications

• Minimum of two years of proven sales experience, preferably in an inside sales or customer-facing role.
• Proficient with Microsoft Outlook, Word, Excel, CRM and ERP/data management systems.
• Strong attention to detail and comfort working with numbers.
• Excellent assessment, analytical, and problem-solving skills.
• Ability to multi-task and perform efficiently in a fast-paced environment.
• Professional demeanor with outstanding customer service and relationship-building skills.
• Outgoing personality with a natural ability to connect with and support customers.
• Excellent verbal and written communication skills; able to collaborate effectively with colleagues, supervisors, and other departments.
• Demonstrated strong work ethic, reliability, self-motivation, and goal orientation—references should confirm these attributes.
• Mechanical aptitude is a plus.
• Experience supporting field service operations is a plus.

Responsibilities

• Communicate with customers to identify sales opportunities, resolve issues, and provide consultative sales support.
• Engage with accounts to strengthen client relationships, identify opportunities for additional products or services, address ongoing needs, and ensure overall satisfaction with the company's offerings.
• Maintain and update the Customer Relationship Management (CRM) system daily to ensure accurate and current customer data.
• Conduct timely follow-up activities to advance and close sales opportunities.
• Prepare, detail, and submit accurate and competitive final proposals to customers.
• Consistently work toward and achieve assigned sales targets and performance objectives.
• Complete projects on time and within budgeted costs.
• Provide support on sales projects and initiatives as needed.
• Demonstrate initiative by continuously learning and applying new sales strategies, tools, and technologies.
• Share product knowledge and aid team members across the office and region when needed.
• Perform other related duties and responsibilities as assigned by the Manager.

Skills

Sales experience

CRM

ERP data management

Attention to detail

Numerical skills

Customer service

Communication

Relationship-building

Team collaboration

Reliability

Multitasking

Professional demeanor

Outgoing personality

Problem-solving

Mechanical aptitude

Field service support

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

CRM

ERP systems

Job description

DH Pace Company, a family-owned and privately held business with over $1 billion in annual sales and 60+ offices nationwide, is hiring an Inside Sales Representative to join the residential team in St. Louis, MO.

This role supports the sales team by calling existing and potential national customers and providing consultative sales assistance. The ideal candidate will have at least two years of sales experience, strong customer service skills, and proficiency with CRM/ERP systems.