Inside Sales Pro: Rentals Growth & Customer Success

United Rentals; Nederland (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development

Promotional Opportunities

Vacation Buy Up Program

Early Wage Access (US Hourly Only)

Paid Sick Leave

Inclusive culture

Job summary

United Rentals is seeking an Inside Sales Rep to be a key customer contact at our branch. You will quote, sell and fulfill equipment and service orders, building relationships and delivering outstanding customer service.

You’ll negotiate prices per policy, process quotations and contracts, and help establish new rental and sales accounts while driving branch growth and customer satisfaction.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Exceptional relationship-building and customer service skills.
• Strong ability to multitask in a fast-paced environment.
• Excellent teamwork, interpersonal and communication skills.
• Valid driver's license with acceptable driving record.

Responsibilities

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving walk-in and call-in customers.
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Generate leads for new business and communicate leads with Outside Sales Representatives.
• Warm call on lost and/or dormant accounts to retain business.
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
• Other duties assigned as needed.

Skills

Relationship-building

Customer service

Multitasking

Communication skills

Teamwork

Education

Bachelor's degree or equivalent experience

Tools

CRM software

Job description

United Rentals is seeking an Inside Sales Rep to be a key customer contact at our branch. You will quote, sell and fulfill equipment and service orders, building relationships and delivering outstanding customer service.

You’ll negotiate prices per policy, process quotations and contracts, and help establish new rental and sales accounts while driving branch growth and customer satisfaction.