Inside Sales Pro: Quotes, Service & Showroom

Unified Door and Hardware Group; New York (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

Voluntary Life/AD&D Insurance

Critical illness coverage

Legal Insurance Plan

Paid Time Off

Job summary

Unified Door & Hardware Group (UDHG) is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service, from the front counter to tailored solutions.

You will manage orders, quotes, inventory, and showroom operations while coordinating with internal teams. The role offers full-time hours, with base pay of $25.00-$32.00 per hour and a comprehensive benefits package.

Qualifications

• 2+ years inside sales experience (incoming call preferred)
• Excellent verbal communication skills and telephone manner
• Familiarity with Windows operating systems

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledgeable product and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Coordinate deliveries with Operations staff and manage showroom operations.
• Balance the cash register and drawer daily using proper procedures.
• Maintain up-to-date product expertise and manage documentation for large projects.

Skills

Inside sales

Customer service

Communication skills

Windows OS

Forklift experience

Education

High school diploma or equivalent

Job description

Unified Door & Hardware Group (UDHG) is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service, from the front counter to tailored solutions.

You will manage orders, quotes, inventory, and showroom operations while coordinating with internal teams. The role offers full-time hours, with base pay of $25.00-$32.00 per hour and a comprehensive benefits package.