Inside Sales Pro - Plumbing & HVAC Solutions

Ferguson Enterprises, Inc.; Columbus (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Dental insurance

Vision insurance

Life insurance

Mental health coverage

Paid parental leave

Job summary

Ferguson Enterprises, LLC in Columbus, OH is seeking a motivated Inside Sales Representative. The role supports pricing, bids, and product information across projects, while liaising with customers and internal teams to ensure timely order fulfillment.

Ideal candidates have 1–3 years in sales support or customer service, are comfortable with physically demanding work, and can adapt across warehouse, yard and counter duties, with a focus on targets and closing sales.

Qualifications

• 1 - 3 years of experience in a sales support, customer service, or related role.
• Experience in Waterworks or Construction is a plus.
• Must be comfortable performing physically demanding work.
• Ability to transition between warehouse, yard, counter, and administrative duties as needed.
• Experience in a target-driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.
• This role involves training and working in the warehouse, yard, and at the sales counter.

Skills

Sales support

Customer service

Waterworks

Construction

Physical stamina

Multitasking

Sales targets

Prospecting

Negotiation

Persuasion

Closing

Project management

Job description

Ferguson Enterprises, LLC in Columbus, OH is seeking a motivated Inside Sales Representative. The role supports pricing, bids, and product information across projects, while liaising with customers and internal teams to ensure timely order fulfillment.

Ideal candidates have 1–3 years in sales support or customer service, are comfortable with physically demanding work, and can adapt across warehouse, yard and counter duties, with a focus on targets and closing sales.