Inside Sales Pro - Industrial Distributor | Career Growth

Purvis Industries, LLC.; New Iberia (LA); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

Purvis Industries, LLC. seeks an Inside Sales Associate to boost sales and customer satisfaction by efficiently assisting customers, supporting outside sales, processing orders and quotations, and providing product information.

This role is a key contact for customers and supports branch operations and growth. You will handle inquiries via phone, email, and other channels, prepare quotations and bids, and maintain accurate orders and documentation while expanding product knowledge and staying

Qualifikationen

• Strong customer service and relationship building skills.
• Effective listening, verbal communication, and telephone skills.
• Ability to handle demanding customer situations with professionalism, diplomacy, and tact.
• Team oriented with the ability to work effectively with a diverse group of people.
• Professional demeanor and positive attitude.

Aufgaben

• Assist with counter sales and customer service activities as needed.
• Process internal and external customer inquiries received by phone, email, mail, online platforms, or other communication channels.
• Support outside sales personnel by preparing quotations, bids, and customer orders.
• Enter and maintain customer orders, quotes, bids, and related sales documentation.
• Purchase products necessary to fulfill customer orders.
• Quote and sell products that provide value to customers while supporting company profitability goals.
• Identify, contact, quote, and close sales opportunities with prospective and existing customers.
• Utilize electronic and printed catalogs to provide product, pricing, and availability information.
• Resolve customer concerns and requests or coordinate with management for additional support when necessary.
• Increase sales through cross selling, up selling, add on sales, promotional products, and new product offerings.

Kenntnisse

Customer service

Sales support

Communication

Teamwork

Attention to detail

Microsoft Office

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

Purvis Industries, LLC. seeks an Inside Sales Associate to boost sales and customer satisfaction by efficiently assisting customers, supporting outside sales, processing orders and quotations, and providing product information.

This role is a key contact for customers and supports branch operations and growth. You will handle inquiries via phone, email, and other channels, prepare quotations and bids, and maintain accurate orders and documentation while expanding product knowledge and staying