Inside Sales Specialist — Growth & Career Advancement

Purvis Industries, LLC.; Texarkana (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Purvis Industries, LLC is a family-owned industrial distributor with 75+ years of experience. The Inside Sales Associate will increase sales and customer satisfaction by efficiently assisting customers, supporting outside sales, processing orders and quotations, and providing product information.

The role requires high school diploma, ability to lift and deliver products as needed, and collaboration with branch operations while driving sales growth.

Qualifications

• High school diploma required.
• Prior inside sales, customer service, or industrial distribution experience preferred.

Responsibilities

• Assist with counter sales and customer service activities.
• Process inquiries via phone, email, mail, or online platforms.
• Prepare quotations, bids, and customer orders for outside sales.
• Enter and maintain orders, quotes, bids, and related documents.
• Purchase products to fulfill orders.
• Quote and sell products to support profitability.
• Identify and close sales opportunities with customers.
• Provide product pricing and availability information.
• Resolve customer concerns or coordinate with management for support.
• Promote cross-selling, upselling, and new product offerings.
• Deliver exceptional customer service and maintain relationships.
• Maintain product knowledge and monitor market activity.
• Adhere to policies, confidentiality, and ethical standards.
• Keep records of customer transactions.

Skills

Customer service

Active listening

Verbal communication

Telephone skills

Teamwork

Professional demeanor

Fast-paced environment

Written procedures

Inventory understanding

Pricing and sales techniques

Detail-oriented

Technical aptitude

Organizational skills

Microsoft Office

Background check

Education

High school diploma

Tools

None

Job description

Purvis Industries, LLC is a family-owned industrial distributor with 75+ years of experience. The Inside Sales Associate will increase sales and customer satisfaction by efficiently assisting customers, supporting outside sales, processing orders and quotations, and providing product information.

The role requires high school diploma, ability to lift and deliver products as needed, and collaboration with branch operations while driving sales growth.