Inside Sales Pro: Inbound & Outbound, Paid Training

LESLIES ISLE OF WIGHT LIMITED; Tucson (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401K with company match

Team member discounts

Career advancement opportunities

Extensive paid training

Competitive compensation

Job summary

Leslie’s is hiring a CSC Inside Sales Representative to deliver exceptional customer service via inbound calls and proactive outbound outreach. You will schedule appointments for Commercial Account Executives and cultivate relationships with existing customers to generate sales orders.

The role includes training, health benefits, 401(k) with company match, team member discounts, and opportunities for career advancement. Prior sales or pool-industry knowledge is a plus, but not required.

Qualifications

• Previous sales and customer service experience is preferred but not mandatory.
• Capable of maintaining professional interactions with customers, corporate staff, and CSC team members.
• Responsive to customer inquiries and proactive in maintaining ongoing communication.
• Familiarity with the swimming pool industry is beneficial but not essential.
• Retail or operations experience is a plus but not required.
• Proficient in using computer systems and software.
• Ability to comprehend and apply Federal, State, and Local codes relevant to the industry.

Responsibilities

• Conduct a minimum of 10 outbound customer phone contacts daily to foster relationships and identify sales opportunities.
• Answer incoming calls promptly, aiming to respond within two rings.
• Ensure swift and accurate processing of all customer orders including in-store, remote and on-line.
• Collaborate actively to meet sales and profitability targets set for the CSC, CAEs, and the market.
• Provide precise and knowledgeable responses to customer inquiries.
• Support on-time deliveries through proper merchandise prep through product picking and invoice execution.
• Participate in monthly safety and compliance meetings.
• Demonstrate a thorough understanding of company policies and procedures.
• Attain proficiency in all operational aspects of a Commercial Center through comprehensive training.

Skills

Customer service

Sales experience

Communication skills

Professionalism

Proactive communication

Tools

Computer systems

Software knowledge

Job description

Leslie’s is hiring a CSC Inside Sales Representative to deliver exceptional customer service via inbound calls and proactive outbound outreach. You will schedule appointments for Commercial Account Executives and cultivate relationships with existing customers to generate sales orders.

The role includes training, health benefits, 401(k) with company match, team member discounts, and opportunities for career advancement. Prior sales or pool-industry knowledge is a plus, but not required.