Commercial Inside Sales Specialist

Leslie's Poolmart, Inc.; Tucson (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401K with company match

Team member discounts

Paid training

Career advancement opportunities

Benefits package

Job summary

Leslie's Poolmart, Inc. is seeking a CSC Inside Sales Representative to deliver exceptional customer service via inbound calls and proactive outbound contacts to schedule appointments for the Commercial Account Executive.

You will cultivate relationships with existing customers to generate sales orders and support overall sales performance. Responsibilities include processing orders across in-store, remote and online channels, meeting sales targets, and maintaining accurate product handling and

Qualifications

• Previous sales and customer service experience is preferred but not mandatory.
• Capable of maintaining professional interactions with customers, corporate staff, and CSC team members.
• Responsive to customer inquiries and proactive in maintaining ongoing communication.
• Familiarity with the swimming pool industry is beneficial but not essential.

Responsibilities

• Conduct a minimum of 10 outbound customer phone contacts daily to foster relationships and identify sales opportunities.
• Answer incoming calls promptly, aiming to respond within two rings.
• Ensure swift and accurate processing of all customer orders including in-store, remote and on-line.
• Collaborate actively to meet sales and profitability targets set for the CSC, CAEs, and the market.
• Provide precise and knowledgeable responses to customer inquiries.
• Support on-time deliveries through proper merchandise prep through product picking and invoice execution
• Participate in monthly safety and compliance meetings.
• Demonstrate a thorough understanding of company policies and procedures.
• Attain proficiency in all operational aspects of a Commercial Center through comprehensive training.

Skills

Sales experience

Customer service

Communication skills

CRM software

Tools

CRM software

Job description

Leslie's Poolmart, Inc. is seeking a CSC Inside Sales Representative to deliver exceptional customer service via inbound calls and proactive outbound contacts to schedule appointments for the Commercial Account Executive.

You will cultivate relationships with existing customers to generate sales orders and support overall sales performance. Responsibilities include processing orders across in-store, remote and online channels, meeting sales targets, and maintaining accurate product handling and