Inside Sales Pro - Homeowner Consultations

Renewal by Andersen; Meridian (ID); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

401K

PTO / Sick time

Holidays

Job summary

Renewal by Andersen in Meridian, Idaho, is seeking an Inside Sales Center Representative to be the initial contact for homeowners, driving high-quality in-home consultations through outbound and inbound calls and digital outreach.

You will engage homeowners, uncover needs, and schedule appointments in a fast-paced, goal-driven sales environment. Training, coaching, and a supportive team culture are emphasized as you grow your skills.

Qualifications

• Strong verbal and written communication skills.
• Ability to build rapport and actively listen to understand homeowner needs.
• Confidence handling objections and communicating value.
• Strong organization, time management, and attention to detail.
• Comfortable using technology and multiple communication channels.
• Open to coaching, role play, feedback, and continuous development.
• Experience in customer service, call center, inside sales, or appointment setting is preferred but not required.

Responsibilities

• Connect with homeowners through high volume outbound calls, inbound calls, and digital communication.
• Build rapport, uncover homeowner needs, and use consultative selling techniques to schedule quality appointments.
• Overcome objections with empathy, professionalism, and confidence.
• Communicate the value of an in home consultation and offer the earliest appropriate appointment.
• Accurately document homeowner information, project needs, appointment details, and notes.
• Ensure appointments meet current homeowner, qualification, and scheduling requirements.
• Manage scheduling based on territory availability and approved scheduling processes.
• Use technology, scripts, processes, and systems to support effective homeowner interactions.
• Participate in coaching, call reviews, role play, and ongoing training to strengthen your skills and performance.
• Collaborate with teammates and leaders to achieve daily goals and contribute to a positive, team oriented environment.
• Stay current on products, promotions, policies, and homeowner qualification standards.

Skills

Communication skills

Rapport building

Active listening

Objection handling

Time management

Organization

Coaching & feedback

Customer service

Job description

Renewal by Andersen in Meridian, Idaho, is seeking an Inside Sales Center Representative to be the initial contact for homeowners, driving high-quality in-home consultations through outbound and inbound calls and digital outreach.

You will engage homeowners, uncover needs, and schedule appointments in a fast-paced, goal-driven sales environment. Training, coaching, and a supportive team culture are emphasized as you grow your skills.