Inside Sales Pro: Reengage Homeowners & Schedule

Telefluent Communications Inc; Northborough (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Teammate Assistance Plan

Tuition Reimbursement

401k with 50% match up to 6% of your

Paid Time Off

Company Paid Holidays

Job summary

Esler Companies | Renewal by Andersen is hiring an Inside Sales Specialist who re-engages homeowners who showed interest but did not schedule a consultation. You will listen, address concerns, and guide customers toward the next step with clarity and care.

This role rewards quick action, thoughtful communication, and follow-through. You’ll collaborate with Sales Consultants, document conversations, and work toward appointment-setting goals in a fast-paced home-improvement environment.

Qualifications

• Clear, confident communication and strong listening skills.
• Ability to confidently handle objections and navigate challenging conversations.
• Self-directed approach and comfort working toward measurable goals.
• Strong organization and follow-through.
• Adapt quickly while maintaining accuracy and professionalism.

Responsibilities

• Contact homeowners who did not schedule during their initial conversation.
• Understand concerns and identify opportunities to re-engage interest.
• Address objections, answer questions, and help homeowners feel informed about products and services.
• Set appointments with the homeowner and Sales Consultants.
• Document conversations and follow-up activity accurately.
• Work toward appointment-setting and performance goals with urgency and accountability.
• Participate in coaching, training, and team development with an open, growth-minded approach.
• Follow Inside Sales Center policies and procedures.
• Support additional responsibilities as business needs change.

Skills

Clear communication

Active listening

Objection handling

Self-directed

Organization

Adaptability

Learning new tools

Job description

Esler Companies | Renewal by Andersen is hiring an Inside Sales Specialist who re-engages homeowners who showed interest but did not schedule a consultation. You will listen, address concerns, and guide customers toward the next step with clarity and care.

This role rewards quick action, thoughtful communication, and follow-through. You’ll collaborate with Sales Consultants, document conversations, and work toward appointment-setting goals in a fast-paced home-improvement environment.