Inside Sales Pro: Family-First Pre-Need Counselor

Service Corporation International; New Orleans (LA); Hybrid; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is hiring for an Inside Sales – Sales Professional position in New Orleans, LA. You will engage families, present pre-need options, and drive revenue by building trustful relationships with clients and collaborating with funeral professionals.

The role requires a customer-focused mindset, effective communication, and the ability to work evenings or weekends. A valid driver's license and state insurance license may be required.

Qualifications

• Minimum requirements: High school diploma or equivalent, plus 1-2 years of college or equivalent.
• Experience in customer service or sales preferred (1-2 years).
• Drivers license and insurance license if required by state/province law.

Responsibilities

• Lead generation and referrals from families served by the location.
• Explain and present to families served and referred families.
• Build relationships with families and maintain contact to ensure satisfaction.
• Collaborate with funeral directors and staff to provide seamless service and drive sales.

Skills

Sales experience

Customer service

Communication skills

Empathy

Presentation skills

Computer literacy

Presentation certification

Education

High school diploma or equivalent

1-2 years of college or equivalent

Tools

CRM software

Presentation software

Job description

Service Corporation International is hiring for an Inside Sales – Sales Professional position in New Orleans, LA. You will engage families, present pre-need options, and drive revenue by building trustful relationships with clients and collaborating with funeral professionals.

The role requires a customer-focused mindset, effective communication, and the ability to work evenings or weekends. A valid driver's license and state insurance license may be required.