Inside Sales Pro: CRM Savvy, Growth Focus

D.H. Pace Company, Inc.; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Life insurance

401(k) with match

HSA/FSA

Job summary

DH Pace Company, Inc. in St. Louis, MO, is hiring an Inside Sales Representative to support the residential sales team.

You will identify sales opportunities, call on existing and potential national customers, and deliver consultative sales assistance. This role requires strong numeric and data skills, proficiency with CRM/ERP systems, and a professional, outgoing demeanor. You will maintain CRM data, follow up on leads, and prepare proposals to meet targets.

Qualifications

• Minimum of two years of proven sales experience, preferably in an inside sales or customer-facing role.
• Proficient with Microsoft Outlook, Word, Excel, CRM and ERP/data management systems.
• Strong attention to detail and comfort working with numbers.
• Excellent assessment, analytical, and problem-solving skills.
• Ability to multi-task and perform efficiently in a fast-paced environment.
• Professional demeanor with outstanding customer service and relationship-building skills.
• Outgoing personality with a natural ability to connect with and support customers.
• Excellent verbal and written communication skills; able to collaborate effectively with colleagues, supervisors, and other departments.
• Demonstrated strong work ethic, reliability, self-motivation, and goal orientation—references should confirm these attributes.
• Mechanical aptitude is a plus.
• Experience supporting field service operations is a plus.

Responsibilities

• Communicate with customers to identify sales opportunities, resolve issues, and provide consultative sales support.
• Proactively engage with accounts to strengthen client relationships, identify opportunities for additional products or services, address ongoing needs, and ensure overall satisfaction with the company's offerings.
• Maintain and update the Customer Relationship Management (CRM) system daily to ensure accurate and current customer data.
• Conduct timely follow-up activities to advance and close sales opportunities.
• Prepare, detail, and submit accurate and competitive final proposals to customers.
• Consistently work toward and achieve assigned sales targets and performance objectives.
• Complete projects on time and within budgeted costs.
• Provide support on sales projects and initiatives as needed.
• Demonstrate initiative by continuously learning and applying new sales strategies, tools, and technologies.
• Share product knowledge and aid team members across the office and region when needed.
• Perform other related duties and responsibilities as assigned by the Manager.

Skills

Sales experience

CRM software

Attention to detail

Analytical skills

Communication skills

Team collaboration

Numbers proficiency

Tools

Microsoft Outlook

Microsoft Excel

CRM software

ERP systems

Job description

DH Pace Company, Inc. in St. Louis, MO, is hiring an Inside Sales Representative to support the residential sales team.

You will identify sales opportunities, call on existing and potential national customers, and deliver consultative sales assistance. This role requires strong numeric and data skills, proficiency with CRM/ERP systems, and a professional, outgoing demeanor. You will maintain CRM data, follow up on leads, and prepare proposals to meet targets.