Inside Sales Pro: Convert Unsold Estimates to Revenue

SeaTown Electric Plumbing Heating & Air; Snohomish (WA); On-site; USD 72,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Seatown Electric Plumbing Heating & Air in the Seattle area is seeking an Inside Sales Representative who can turn opportunities into booked revenue. You will own the follow-up process for unsold plumbing, HVAC, and electrical estimates and work closely with technicians, Comfort Advisors, and operations to move customers toward a decision.

Ideal candidates are confident on the phone, persistent, and skilled at uncovering the real objections, presenting financing options, and negotiating within

Qualifications

• Proven inside sales, phone sales, rehash, retention, or closing experience.
• A documented history of meeting or exceeding sales goals.
• Strong objection-handling and negotiation skills.
• Experience selling high-ticket products or services.
• Excellent phone presence and communication skills.
• Confidence discussing pricing and financing.
• Strong follow-up habits and pipeline management skills.
• Ability to work multiple opportunities simultaneously without losing follow-through.
• Competitive and results-driven mentality.

Responsibilities

• Follow up aggressively on unsold plumbing, HVAC, and electrical estimates.
• Contact customers by phone, text, and email using a structured follow-up process.
• Identify the real reason the customer did not move forward.
• Overcome objections related to price, timing, financing, competition, and uncertainty.
• Re-establish value and present financing options when appropriate.
• Negotiate within company-approved guidelines to close opportunities.
• Ask for the sale and guide customers toward a decision.
• Recover opportunities that would otherwise be lost.
• Maintain notes, next steps, and follow-up activity in the CRM.
• Partner with technicians, Comfort Advisors, managers, and operations leadership to maximize every opportunity.

Skills

Inside sales

Phone sales

Closing

Objection handling

Negotiation

Follow-up

Pipeline management

CRM

High-ticket sales

Communication

Tools

ServiceTitan

Job description

Seatown Electric Plumbing Heating & Air in the Seattle area is seeking an Inside Sales Representative who can turn opportunities into booked revenue. You will own the follow-up process for unsold plumbing, HVAC, and electrical estimates and work closely with technicians, Comfort Advisors, and operations to move customers toward a decision.

Ideal candidates are confident on the phone, persistent, and skilled at uncovering the real objections, presenting financing options, and negotiating within