Inside Sales Closer — High-Ticket Revenue Growth

SeaTown Electric Plumbing Heating & Air; Everett (WA); On-site; USD 72,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off

Paid Holidays

401(k)

Ongoing sales and industry training

Career advancement opportunities

Performance bonuses and incentives

On-site gym

Job summary

Seatown Electric Plumbing Heating & Air is seeking an Inside Sales Representative to own the follow-up process for unsold opportunities across plumbing, HVAC, and electrical services. You will contact customers by phone, text, and email, uncover the real reasons for hesitation, and move opportunities toward a decision.

The role requires confident, persistent sales professionals who can handle price and financing objections.

Qualifications

• Proven inside sales, phone sales, retention, or closing experience.
• Documented history of meeting or exceeding sales goals.
• Strong objection-handling and negotiation skills.
• Experience selling high-ticket products or services.
• Excellent phone presence and communication skills.
• Confidence discussing pricing and financing.
• Strong follow-up habits and pipeline management skills.
• Ability to manage multiple opportunities simultaneously with follow-through.
• Competitive and results-driven mentality.
• Strong CRM skills.

Responsibilities

• Follow up aggressively and professionally on unsold plumbing, HVAC, and electrical estimates.
• Contact customers by phone, text, and email using a structured follow-up process.
• Identify the real reason the customer did not move forward.
• Overcome objections related to price, timing, financing, competition, and uncertainty.
• Re-establish value and help customers understand their options.
• Present approved financing options, promotions, and solutions when appropriate.
• Negotiate within company-approved guidelines to close opportunities.
• Ask for the sale and move customers toward a decision.
• Recover opportunities that would otherwise be lost.
• Maintain a strong pipeline of open opportunities and follow each one until there is a clear outcome.
• Schedule sold work and coordinate with Operations and Dispatch.
• Maintain accurate notes, next steps, and follow-up activity in ServiceTitan.
• Partner with technicians, Comfort Advisors, managers, and operations leadership to maximize every opportunity.
• Track closing percentage, sold revenue, average ticket, and follow-up performance.

Skills

Inside sales

Phone sales

Closing

Objection handling

Job description

Seatown Electric Plumbing Heating & Air is seeking an Inside Sales Representative to own the follow-up process for unsold opportunities across plumbing, HVAC, and electrical services. You will contact customers by phone, text, and email, uncover the real reasons for hesitation, and move opportunities toward a decision.

The role requires confident, persistent sales professionals who can handle price and financing objections.