Inside Sales Pro – Cincinnati (No Cold Calling) with Bonus

Windows Direct USA; Cincinnati (OH); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

401(k) retirement plan

401(k) employer matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Windows Direct USA / Baths Direct USA is seeking an Inside Sales Representative to be a first point of contact for homeowners in Cincinnati, OH. You will answer questions, provide information, and schedule appointments with Project Managers, focusing on building relationships and meeting performance targets.

The role offers an hourly wage with an incentive program for successful appointments and strong performance, along with benefits including health, dental, vision, 401(k), and PTO.

Qualifications

• Previous inside sales, call center, or customer service experience.
• Strong verbal communication and active listening skills.
• Clear, friendly, and professional telephone manner.
• Excellent computer skills and the ability to navigate multiple systems.
• Strong critical-thinking and problem-solving abilities.
• Excellent interpersonal skills and the ability to build rapport with customers.
• Ability to work evenings and weekends as needed.

Responsibilities

• Respond to customer inquiries by phone, email, and online chat in a professional manner.
• Handle inbound calls and make outbound follow-up calls.
• Schedule, confirm, and manage appointments for Project Managers.
• Coordinate sales representatives’ schedules for efficient appointment management.
• Follow up on previous quotes to identify new sales opportunities and revenue.

Skills

Communication skills

Active listening

Telephone manner

Computer skills

Conflict-resolution

Interpersonal skills

Tools

CRM systems

Job description

Windows Direct USA / Baths Direct USA is seeking an Inside Sales Representative to be a first point of contact for homeowners in Cincinnati, OH. You will answer questions, provide information, and schedule appointments with Project Managers, focusing on building relationships and meeting performance targets.

The role offers an hourly wage with an incentive program for successful appointments and strong performance, along with benefits including health, dental, vision, 401(k), and PTO.