Inside Sales Pro - Building Materials & Customer Solutions

QXO; Rockland (MA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, company holidays, and parental-le

Paid training and certifications

Legal assistance and identity保护

Pet insurance

Employee assistance program (EAP)

Job summary

QXO, Inc. is seeking an Inside Sales Representative to deliver exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and relationship development.

This role serves contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Warehouse and Forklift experience a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication

Spanish

Tools

CRM software

ERP systems

Order processing software

Job description

QXO, Inc. is seeking an Inside Sales Representative to deliver exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and relationship development.

This role serves contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative