Inside Sales Associate - Building Materials & Solutions

ABC Supply Interiors, formerly L&W Supply; Eugene (OR); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Employee assistance program

Disability insurance

Life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to help customers purchase drywall, ceiling tiles, steel framing and other building materials for commercial and residential projects. You’ll provide superior service from greeting customers to finalizing sales, explaining features, and building long-term relationships.

Key duties include processing orders, coordinating deliveries, assisting with merchandising and branch sales plans, and up-selling products while maintaining accurate

Qualifications

• 1-2 years’ experience with interior building products is preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail and service oriented.

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs.
• Discussing features and benefits of products and services.
• Establishing rapport with new customers and nurturing relationships with long term customers.
• Soliciting feedback from customers on products and services.
• Coordinating delivery requests to ensure efficiency and customer satisfaction.
• Assisting in the development of branch sales plan and strategy.
• Assisting in the design and execution of merchandising strategy.
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job.
• Answering incoming phone calls and emails to assist customers in a timely manner.
• Accepting payment and applying it to the appropriate customer account.
• Arranging with the warehouse for customer product pickup.
• Reordering products to keep the store and warehouse shelves well stocked.
• Addressing and resolving service concerns, should they arise.

Skills

Customer service

Communication skills

Time management

Team player

Detail oriented

Basic computer skills

Job description

ABC Supply Interiors is seeking an Inside Sales Associate to help customers purchase drywall, ceiling tiles, steel framing and other building materials for commercial and residential projects. You’ll provide superior service from greeting customers to finalizing sales, explaining features, and building long-term relationships.

Key duties include processing orders, coordinating deliveries, assisting with merchandising and branch sales plans, and up-selling products while maintaining accurate