Inside Sales Pro: Build Relationships, Close Deals

Freudenberg; Asheville (NC); Hybrid; USD 59,000 - 72,000; Full time

Job summary

Freudenberg in Asheville, NC is seeking an Inside Sales Representative to pro-actively develop and manage relationships with accounts via phone and email. You will consultatively sell products, prepare quotes, and follow up on orders while solving customer problems.

You will track leads in Crisp CRM, handle smaller accounts, and collaborate with Sales Managers as needed, leveraging MS Office and Excel to craft professional communications and efficient workflows.

Qualifications

• Bachelor Degree or Relevant Work Experience
• Relevant post qualifying certifications (SAP, Microsoft office, Crisp CRM system)
• Ability to work well and prioritize in time-sensitive situations where customer satisfaction is the ultimate goal. Act with a sense of urgency.
• Proficient in the use of Microsoft (MS) Office, with focus on demonstrated working knowledge of MS Excel and MS Outlook
• Excellent verbal and written communication skills and, in particular, the ability to craft professional e-mails and client-related documents
• Highly effective telesales skills, including professional demeanor, artful negotiation skills, and outstanding phone etiquette

Responsibilities

• Pro-actively develops and manages strong business relationships using telephone and email resources to prospect accounts by providing exemplary service and support.
• Consultatively sells products and services, promoting benefits, preparing quotes, following up on sales orders and sample requests, and solving customer related problems.
• At some point, the lead/customer may transfer to a Sales Manager (and/or Customer Service Representative).
• Follow-up and proactively approach leads which come in via external methods (e.g., website, phone, email, social media)
• Independently managing small accounts assigned to drive new sales opportunities
• Track and monitor leads/ prospects and file in CRM (Crisp); become a CRM Regional Representative.

Skills

Telesales

Verbal communication

Written communication

Negotiation

Time management

Education

Bachelor Degree or Relevant Work Experience

SAP certifications / Microsoft Office / Crisp CRM

Tools

SAP

Crisp CRM

MS Excel

MS Outlook

MS Office

Job description

Freudenberg in Asheville, NC is seeking an Inside Sales Representative to pro-actively develop and manage relationships with accounts via phone and email. You will consultatively sell products, prepare quotes, and follow up on orders while solving customer problems.

You will track leads in Crisp CRM, handle smaller accounts, and collaborate with Sales Managers as needed, leveraging MS Office and Excel to craft professional communications and efficient workflows.