Inside Sales - Plumbing

Plumbers Supply Co.; Evansville (IN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company match

Paid holidays

Paid time off

Life insurance

Short and long-term disability

Wellness program

Job summary

Plumbers Supply Co. is seeking an Inside Sales Associate at our Evansville location to engage with customers, drive sales, and manage sales operations efficiently.

The role focuses on delivering excellent customer service, understanding product offerings, and coordinating quotes, orders, and returns. The ideal candidate has at least 2 years in sales, strong communication skills, and proficiency with MS Office and P21 ERP.

Qualifications

• 2+ years in a sales role, preferably inside sales.
• Ability to understand and communicate product-related information and sales terms.
• Proficiency with MS Office and P21 ERP system.
• Strong organizational skills and ability to multitask.

Responsibilities

• Customer Interaction: manage orders, quotes, returns and provide outstanding service.
• Sales Execution: generate new and repeat sales with product and technical detail, suggest alternatives.
• Operational Management: monitor delivery schedules and expedite shipments.
• Data Management: maintain accurate customer and transaction records in ERP.
• Team Collaboration: support outside sales and distribution teams to meet monthly quotas and margin targets.

Skills

Inside sales

Customer service

Product knowledge

ERP P21

MS Office

Organization

Communication

Education

High school diploma or equivalent

Tools

P21 ERP

MS Office Suite

Job description

Join Plumbers Supply Co, a leading provider in the plumbing and heating industry, as an Inside Sales Associate at our Evansville location.

THIS IS US:

We're dedicated to enhancing operational efficiency and fostering strong customer relationships to support company growth and profitability.

We value:

• Exceptional customer service and proactive sales strategies.
• Thorough knowledge of our product offerings and market demands.
• Effective communication and timely management of sales processes.

DOES THIS SOUND LIKE YOU?

Your ideal job is: Engaging with customers to drive sales and enhance customer satisfaction, while managing sales operations efficiently.

You enjoy: Interacting with both new and existing customers, understanding their needs, and providing tailored solutions that enhance their business operations.

You should stop reading if: You are not interested in a dynamic sales role or do not have the drive to meet and exceed sales targets.

WHAT YOU’LL ACTUALLY BE DOING:

• Customer Interaction: Deliver outstanding service by efficiently managing customer interactions and transactions, including orders, quotes, and returns.
• Sales Execution: Generate new and repeat sales by providing detailed product and technical information, and recommend alternate products based on customer needs and availability.
• Operational Management: Monitor delivery schedules to ensure timely order fulfillment and expedite shipments as necessary to meet customer expectations.
• Data Management: Maintain accurate records in the P21 system, ensuring all customer and transaction data is up-to-date and complete.
• Team Collaboration: Work closely with the outside sales team and other members of the distribution team to meet monthly sales quotas and achieve gross margin targets.

OUR MUST HAVES:

• Minimum 2 years of experience in a sales role, with a strong preference for experience in inside sales or a related field.
• Demonstrated ability to understand and communicate product-related information and sales terms effectively.
• Proficiency in Microsoft Office and experience with enterprise resource planning (ERP) systems, specifically P21.
• Strong organizational skills with the ability to handle multiple tasks simultaneously.
• Excellent communication skills, both verbal and written.
• High school diploma or equivalent; further education or certifications in sales, marketing, or a related field is advantageous.

BENEFITS:

Plumbers Supply Co offers a competitive salary and benefits package, including health insurance, dental and vision insurance, paid holidays, paid time off, life insurance, short and long-term disability, a robust wellness program, 401K with company match, and opportunities for professional growth.