Counter Sales Associate

PLUMBERS SUPPLY COMPANY; Lexington (KY); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Excellent Health Coverage

Paid time off (holidays, vacation, and

Life and disability insurance

Wellbeing program

401K with company match

Job summary

Plumbers Supply Co in Lexington, KY is seeking a Counter Sales Associate who will be the first point of contact for customers at the counter, offering expert plumbing solutions and building trust through friendly, knowledgeable service.

You will greet walk-in and phone customers, recommend products, process orders, quotes, and returns, and support timely deliveries while upholding our professional standards.

Qualifications

• High School Diploma or GED is required.
• 2+ years in sales or customer service is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Engage with walk-in and phone customers, providing a welcoming experience.
• Utilize solution-based selling to recommend plumbing products that meet customer needs.
• Process customer orders, quotes, and returns accurately and efficiently.
• Monitor shipments to ensure timely delivery and expedite orders as needed.
• Provide detailed product information and technical support to customers.

Skills

Customer service

Sales

Communication

Self-motivation

Physical strength

Education

High School Diploma or GED

Job description

Be the Face of Our Business! Counter Sales Associate at Plumbers Supply Co – Lexington, KY!

Are you a customer-focused professional with a passion for sales and a knack for providing expert solutions? Plumbers Supply Co, a reputable family-owned business with over a century of service, is looking for a dynamic Counter Sales Associate to be a key member of our branch in Lexington. If you thrive on helping customers and want to build a career with a stable and respected company, we want to talk to you!

YOUR OPPORTUNITY TO SHINE IN LEXINGTON:

At Plumbers Supply Co, our success is built on a foundation of exceptional service and a supportive team environment. We are deeply committed to our customers and to each other. As the first point of contact at our counter, you are not just a salesperson; you are a trusted advisor and a vital part of our continued success in the community.

ARE YOU THE CUSTOMER-FOCUSED PRO WE'RE LOOKING FOR?

• You're passionate about: Directly assisting customers with their plumbing needs, providing knowledgeable advice, and ensuring they leave with the right solution every time.

• You're energized by: A fast-paced, customer-centric environment where you can build relationships and solve problems on the fly.

• You thrive on: Constant customer interaction and are dedicated to delivering a level of service that turns first-time visitors into lifelong clients.

YOUR KEY ROLE AS A TRUSTED ADVISOR:

As our Counter Sales Associate, you'll be the expert our customers rely on. Your daily impact will include:

• Customer Engagement: Promptly and courteously greet and assist all walk-in and telephone customers, providing a welcoming and professional experience.

• Solution-Based Selling: Utilize your technical knowledge to confidently recommend and sell plumbing products that perfectly meet customer requirements.

• Operational Excellence: Efficiently and accurately process all customer orders, quotes, and returns.

• Logistical Support: Diligently monitor shipment schedules to ensure timely delivery of products and expedite orders as necessary to meet customer deadlines.

• Product Expertise: Serve as a go-to resource, providing detailed product information, suggesting alternatives, and offering technical support to enhance customer satisfaction and build trust.

• Professional Representation: Maintain a professional appearance and demeanor at all times, reflecting the high standards of Plumbers Supply Co

WHAT YOU BRING TO OUR LEXINGTON TEAM (ESSENTIALS FOR SUCCESS):

• High School Diploma or GED Equivalent.

• A minimum of 2 years of experience in a similar sales or customer service position is preferred.

• A highly motivated, competitive spirit, and a strong drive to excel in a sales-focused role.

• Excellent verbal and written communication skills to clearly interact with customers and team members.

• The ability to thrive and take initiative in a fast-paced, self-directed customer service environment.

• The physical ability to routinely lift up to 50 lbs and stand for up to 8 hours daily.

THE PLUMBERS SUPPLY CO ADVANTAGE: REWARDS & SUPPORT:

We believe in taking care of our team. Plumbers Supply Co offers a competitive salary and a comprehensive benefits package designed for your well-being and future:

• Competitive Pay

• Excellent Health Coverage: Medical, dental, and vision insurance.

• Generous Time Off: 10 paid holidays plus paid vacation and sick time).

• Peace of Mind: Life and disability insurance.

• Focus on Wellbeing: A robust wellness program with exciting incentives.

• Secure Your Future: 401K with a company match.

• Financial Guidance: Support through our partnership with Cerity Partners.