Inside Sales & Order Management Specialist

Olympic Metals; Centennial (CO); On-site; USD 48,000 - 55,000; Full time

Job summary

Reliance, Inc. in Centennial, CO is seeking a sales support specialist to take inquiries by phone, fax, email or walk-in, price inquiries, and confirm that customer requirements can be met before order acceptance.

You will purchase raw materials for stock and buy-outs tied to Sales Orders, and keep open lines of communication with customers to resolve issues. You will forward customer feedback to management, assist with Work Order development and revisions, and handle disposition of

Qualifications

• Good customer service, math, promptness and attention to detail are must haves.

Responsibilities

• Take sales inquiries by phone, fax, email or walk-in and price inquiries effectively.
• Ensure customer requirements can be met or resolve differences before accepting orders.
• Purchase raw material for stock and for Buy-Outs tied to sales orders.
• Maintain open communication with customers and relay feedback to management.
• Answer incoming calls if receptionist is unavailable and assist with work orders.
• Develop and revise work orders; dispose of non-conforming product and obtain concessions when necessary.

Skills

Good customer service

Math

Promptness

Attention to detail

Job description

Reliance, Inc. in Centennial, CO is seeking a sales support specialist to take inquiries by phone, fax, email or walk-in, price inquiries, and confirm that customer requirements can be met before order acceptance.

You will purchase raw materials for stock and buy-outs tied to Sales Orders, and keep open lines of communication with customers to resolve issues. You will forward customer feedback to management, assist with Work Order development and revisions, and handle disposition of