Inside Sales & Order Fulfillment Specialist

Habonim Industrial; Wayne (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Habonim Industrial Valves & Actuators is seeking an Inside Sales Support Representative for its distribution and customer service facility. The role emphasizes supporting the sales team, quotes, and order follow-up.

The position requires strong customer service skills, 2+ years in sales administration, and a technical aptitude within a manufacturing environment. On-site work with room for growth and collaboration across teams.

Qualifications

• 2+ years of experience in sales administration or a related role.
• Technical aptitude or experience within a manufacturing environment.
• Strong verbal and written communication skills with a customer-focused approach.
• Proficiency in Microsoft Word and Excel (preferred).
• Exceptional attention to detail and organizational skills.

Responsibilities

• Provide exceptional customer support by preparing quotes, addressing inquiries, and responding to customer requests in a timely manner.
• Manage and track customer requirements, ensuring timely follow-ups and issue resolution.
• Expedite order fulfillment by monitoring production schedules, verifying order status, and proactively issuing updates and reminders.
• Support the Regional Sales Manager and Inside Sales team with administrative and sales-related activities.
• Perform high-volume, accurate data entry for sales orders, and related documentation.
• Foster strong cross-functional collaboration with internal teams to ensure seamless operations.
• Contribute to customer retention initiatives by maintaining consistent communication and service excellence.
• Resolve customer concerns, including technical issues, by coordinating with internal teams and providing effective solutions.
• Assist with accounts receivable and collections efforts as needed.

Skills

Customer service

Communication

Multitasking

Time management

Data entry

Relationship building

Education

Engineering degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Habonim Industrial Valves & Actuators is seeking an Inside Sales Support Representative for its distribution and customer service facility. The role emphasizes supporting the sales team, quotes, and order follow-up.

The position requires strong customer service skills, 2+ years in sales administration, and a technical aptitude within a manufacturing environment. On-site work with room for growth and collaboration across teams.