Inside Sales Coordinator

Synerfac Technical Staffing; Quakertown (Bucks County); On-site; USD 42,000 - 62,000; Full time

Job summary

Synerfac Technical Staffing seeks a capable Order Processor to manage customer sales orders, coordinate with internal teams, and track order status in a manufacturing setting.

Responsibilities include creating work orders, quoting, and maintaining records while supporting process improvements and admin tasks.

Qualifications

• Experience in manufacturing environment is required.
• Experience or knowledge of ERP and customer portal entry.
• Ability to communicate professionally with all levels and corporate office.
• Basic computer skills in Word and Excel; pivot tables and VLOOKUP are a plus.

Responsibilities

• Process and manage customer sales orders, including pricing, inventory, and updates.
• Coordinate with customers and internal teams to prioritize orders and communicate timelines.
• Monitor inquiries and provide updates on order status and shipments.
• Create and close manufacturing work orders using BOMs and internal systems.
• Assist with quoting by reviewing materials, costs, and lead times.
• Maintain records and support process improvements and admin tasks.

Skills

Manufacturing experience

ERP experience

Professional communication

Microsoft Word

Microsoft Excel

Pivot tables

VLOOKUP

Tools

ERP systems

Customer portals

Job description

• Process and manage customer sales orders, including reviewing order details, pricing, inventory availability, and required updates.
• Coordinate with customers, Key Account Managers, Outside Sales, Purchasing, and Manufacturing teams to prioritize orders and communicate delivery timelines.
• Monitor customer inquiries and sales communications, providing timely updates regarding order status, shipment schedules, and product availability.
• Create, assign, and close manufacturing work orders while utilizing Bill of Materials (BOMs) and internal business systems.
• Assist with quoting activities by reviewing materials, costs, lead times, and supporting customer requirements.
• Maintain accurate records, reports, and electronic files while supporting continuous process improvements and administrative tasks.

Required Skills

• Experience in manufacturing environment
• Experience or knowledge of ERP, customer portals entry.
• Able to communicate professionally with all levels of employees and with the corporate office
• Basic computer skills Word, Excel (pivot table exp. and v lookup a plus)