Inside Sales & Order Coordination Specialist

Union Electric Steel Corporation; Carnegie (Allegheny County); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive wage

Medical, Dental, 401k

Job summary

Union Electric Steel Corporation in the United States is seeking an experienced inside sales professional to manage quoting, order processing, and customer communications. You will coordinate with Production Planning, Logistics, QA, and Accounting to resolve issues and ensure timely order fulfillment.

The role requires 2–5 years in customer service or inside sales, a BS/BA in business, and proficiency with MS Office.

Qualifications

• Bachelor's degree in Business Administration or related field (or equivalent experience).
• 2–5 years' experience in customer service or inside sales; experience in manufacturing preferred.

Responsibilities

• Manage and execute quoting process; provide technical and commercial information to estimate or update costs.
• Own order management from receipt to booking and fulfillment.
• Coordinate delivery schedules with Production Planning and Logistics; maintain delivery accuracy.
• Handle order/delivery tasks: proforma invoices, LC requests, surcharges, shipping details.
• Create and maintain customer profiles and assist with payment issue resolutions.
• Support in claims/non-conformities and update sales forecast with Area Sales Managers.

Skills

Communication

Planning & Organization

Multitasking

Discretion

Attention to detail

MS Office

Education

BS/BA in Business Administration or related field

Tools

MS Office

Job description

Union Electric Steel Corporation in the United States is seeking an experienced inside sales professional to manage quoting, order processing, and customer communications. You will coordinate with Production Planning, Logistics, QA, and Accounting to resolve issues and ensure timely order fulfillment.

The role requires 2–5 years in customer service or inside sales, a BS/BA in business, and proficiency with MS Office.