Inside Sales Manager, Healthcare Growth & Ops

AdaptHealth; High Point (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

AdaptHealth is seeking a Manager, Inside Sales to lead the day-to-day operations of the Inside Sales team across domestic and offshore groups, building relationships with referral sources to drive steady referrals and meet sales quotas for home health services.

The role emphasizes improving patient safety and satisfaction by ensuring timely admissions and coordinating referrals based on doctor’s referrals, while remaining compliant with healthcare regulations.

Qualifications

• Associate’s degree from an accredited college or university is required.
• Three (3) years’ work related in health care administrative, customer service, inside sales, call center or management required.
• Two (2) years of work-related experience in B2C Sales is preferred.
• Exact job experience required must be DME Sales.

Responsibilities

• Oversee Inside Sales domestic and offshore staff to ensure all Inside Sales functions are worked within the established timeframes.
• Provides day-to-day management of activities and processes of Inside Sales team regardless of location.
• Works with Team Leads and Supervisors to create daily, weekly, monthly, and quarterly KPIs for staff.
• Tracks, trends, and publishes ongoing metrics for Inside Sales.
• Complies with federal, state, and local healthcare regulations. Maintains abreast of new and upcoming regulations.
• Coordinates onboarding referrals to the Parachute Health Order Portal using multiple methods.
• Evaluates interrelationship of referral source, medical team and reimbursement concerns and strives to make fact-based, balanced decisions.

Skills

Healthcare admin

Inside sales management

Team leadership

Performance metrics

Regulatory compliance

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Parachute Health Portal

Job description

AdaptHealth is seeking a Manager, Inside Sales to lead the day-to-day operations of the Inside Sales team across domestic and offshore groups, building relationships with referral sources to drive steady referrals and meet sales quotas for home health services.

The role emphasizes improving patient safety and satisfaction by ensuring timely admissions and coordinating referrals based on doctor’s referrals, while remaining compliant with healthcare regulations.