Inside Sales Manager

Ascenso Tires North America; Reno (NV); On-site; USD 55,000 - 105,000; Full time

Job summary

An established industry player in tire manufacturing is seeking an Inside Sales & Fulfillment Manager to enhance their Sales and Order-to-Fulfillment operations. In this dynamic role, you'll be the key point of contact for customer interactions, ensuring seamless order processing and coordination among sales, warehouse, and logistics teams. If you thrive in a fast-paced B2B environment and have a strong command of ERP and CRM systems, this opportunity is perfect for you. Join a forward-thinking company committed to innovation and customer satisfaction, and make a significant impact in a growing sector.

Qualifications

• 2+ years in inside sales support or customer service in a B2B setting.
• Proven mastery of ERP systems and CRM platforms.

Responsibilities

• Process sales orders and ensure order accuracy.
• Coordinate freight quotes and resolve billing issues.
• Collaborate with logistics and warehouse teams.

Skills

ERP Systems Mastery

CRM Platforms

Sales Order Processing

Customer Service

Data Accuracy

Problem-Solving Mindset

Education

2+ years in Inside Sales Support

Experience in B2B Distribution

Tools

Prophet21

Job description

2 days ago Be among the first 25 applicants

Company Overview:

Ascenso Tires North America is a leading brand in the tire manufacturing industry, focusing on off-highway tires for agriculture, industrial construction, earth moving, and material handling sectors. With a rapidly expanding portfolio of over 650 tire sizes and additional products like Westlake commercial tires and Sunrise wheels, we are committed to meeting the diverse needs of our customers.

Summary:

AscensoTires North America is expanding, and we’ve created a new role that sits at the heart of our Sales and Order‑to‑Fulfillment (O2F) engine. As the InsideSales&Fulfillment Manager (ISFM), you’ll own the front line of customer interaction, keep orders moving without a hitch, and ensure our regional sales managers, warehouse teams, and logistics partners stay in perfect sync. If you thrive in a fast‑paced B2B environment and speak ERP/CRM fluently, you’ll excel here.

Responsibilities:

• Process sales orders, quotes, and stock checks.
• Ensure order accuracy, communicate ETAs, and manage backorders.
• Coordinate freight quotes and resolve billing issues.
• Proactively follow up on outstanding quotes to secure confirmed orders.
• Run pricing and product availability checkson demand.
• Maintain up-to-date CRM notes, follow-ups, and leads.
• Set up new accounts and manage customer master data.
• Open and track warranty claims; collect required documentation
• Handle and resolve inquiries related to shipping, fulfillment, and product questions.
• Be the go-to contact when Regional Sales Managers are traveling.
• Align daily with warehouse and logistics teams on inbound/outbound status.
• Collaborate with logistics, finance, procurement, and warehouse operations to streamline processes and boost efficiency.
• Onboard and coach new teammates on ERP/CRM best practices.

2+years in inside sales support, order processing, or customer service within a B2B setting (distribution/manufacturing/logistics preferred)

• Proven mastery of ERP systems (Prophet21 a strong plus) and CRM platforms
• Polished written & verbal communication skills and comfort juggling multiple priorities
• Laser-focused on data accuracy and a proactive, problem‑solving mindset
• Experience in manufacturing, agriculture, construction, or automotive distribution is a bonus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Parts Manufacturing

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