Inside Sales Manager

CB Partners, LLC; Denver (CO); On-site; USD 70,000 - 110,000; Full time

Job summary

CB Partners, LLC is seeking an experienced Inside Account Manager to lead a team of Account Representatives and drive revenue within existing accounts. The role focuses on coaching, performance management, and delivering exceptional customer experiences while achieving business results.

The ideal candidate will have 5+ years in customer-facing leadership, a data-driven mindset, and a proven ability to inspire teams to exceed sales goals in a fast-paced environment. Bachelor's degree preferred.

Qualifications

• 5+ years of leadership experience managing customer-facing teams.
• Background in Account Management, Customer Success, Inside Sales, Client Services, or Customer Service leadership.
• Proven success coaching and developing employees to achieve and exceed performance goals.
• Experience managing KPIs, performance metrics, and revenue-focused objectives.
• Strong ability to motivate teams and build a positive, high-performing culture.
• Experience utilizing Salesforce or similar CRM platforms.
• Bachelor's degree preferred.

Responsibilities

• Lead, mentor, and develop a team of Account Representatives through coaching, training, and performance management.
• Create a culture of accountability, collaboration, and continuous improvement.
• Identify opportunities to strengthen customer relationships and expand existing accounts.
• Monitor team performance against key metrics and implement improvement strategies.
• Conduct regular one-on-one meetings, coaching sessions, and performance reviews.
• Develop individualized growth plans and career development opportunities for team members.
• Analyze sales and customer data to identify trends and opportunities.
• Collaborate with cross-functional teams to ensure positive customer experiences and successful execution of business objectives.
• Ensure CRM activity, customer interactions, and account opportunities are accurately maintained.
• Support forecasting, pipeline management, and revenue planning initiatives.
• Help team members navigate customer challenges and objections.
• Drive operational excellence by identifying and implementing process improvements.
• Serve as a trusted leader who motivates, supports, and develops employees while delivering strong business outcomes.

Skills

Leadership

Coaching

Account Management

CRM experience

Sales Analytics

Communication

Salesforce

Education

Bachelor's degree

Tools

Salesforce

Job description

CB Partners is partnering with a growing healthcare and pharmaceutical organization seeking an experienced Inside Account Manager to lead and develop a team of Account Representatives while driving revenue growth within existing customer accounts. This role will focus on coaching, performance management, sales execution, and cultivating a high-performance culture that delivers exceptional customer experiences and strong business results.

The ideal candidate is a people-focused sales leader with experience managing customer-facing teams, driving account growth, utilizing data to improve performance, and developing employees through effective coaching and leadership. This individual should thrive in a fast-paced environment and have a proven ability to inspire teams to exceed sales goals

Key Responsibilities

• Lead, mentor, and develop a team of Account Representatives through ongoing coaching, training, and performance management.
• Create a culture of accountability, collaboration, and continuous improvement.
• Guide team members in identifying opportunities to strengthen customer relationships and expand existing accounts.
• Monitor team performance against key metrics and implement strategies to improve results.
• Conduct regular one-on-one meetings, coaching sessions, and performance reviews.
• Partner with team members to develop individualized growth plans and career development opportunities.
• Analyze sales and customer data to identify trends, opportunities, and areas for improvement.
• Collaborate with cross-functional teams to ensure a positive customer experience and successful execution of business objectives.
• Ensure CRM activity, customer interactions, and account opportunities are accurately maintained.
• Support forecasting, pipeline management, and revenue planning initiatives.
• Help team members navigate customer challenges, objections, and complex situations.
• Drive operational excellence by identifying and implementing process improvements.
• Serve as a trusted leader who motivates, supports, and develops employees while delivering strong business outcomes.

Qualifications

• 5+ years of leadership experience managing customer-facing teams.
• Background in Account Management, Customer Success, Inside Sales, Client Services, or Customer Service leadership.
• Proven success coaching and developing employees to achieve and exceed performance goals.
• Experience managing KPIs, performance metrics, and revenue-focused objectives.
• Strong ability to motivate teams and build a positive, high-performing culture.
• Excellent communication, interpersonal, and relationship-building skills.
• Experience utilizing Salesforce or similar CRM platforms.
• Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
• Healthcare, pharmaceutical, medical device, or related industry experience preferred.
• Bachelor's degree preferred.

We are an equal opportunity employer and our company is committed to building and maintaining a culturally diverse workplace. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, among other things or status as a qualified individual with a disability.