Business Development Manager

CBTS; Cincinnati (OH); On-site; USD 84,000 - 121,000; Full time

Job summary

CBTS is seeking an experienced Business Development Manager - Inside Sales to drive revenue growth by identifying, engaging, and converting qualified prospects into customers. This role handles the full inside sales lifecycle from lead generation through close.

The ideal candidate has a proven track record in pipeline generation, customer acquisition, and relationship management in a B2B environment, with experience managing complex sales cycles and senior-level stakeholders.

Qualifications

• Bachelor's degree in a related field; MBA preferred.
• 12–15 years total experience; 8+ years in related sales roles.
• Proven track record in achieving revenue targets and managing complex sales cycles.

Responsibilities

• Generate and qualify new business opportunities through various channels.
• Lead inside sales strategies to drive revenue growth.
• Conduct virtual discovery, demonstrations, and consultative discussions.
• Manage opportunities through full sales cycle and coordinate with delivery teams.

Skills

Pipeline management

Lead qualification

Enterprise sales

Revenue growth

Market intelligence

Salesforce CRM

MS Office Suite

Sales reporting

Relationship management

Stakeholder management

Education

Bachelor's degree in Business Administration, Marketing, Sales or related field

MBA or advanced business degree preferred

Tools

Salesforce CRM

Excel

PowerPoint

Word

Job description

Business Development Manager - Inside Sales

About the Role

We are seeking an experienced Business Development Manager - Inside Sales to drive revenue growth by identifying, engaging, and converting qualified prospects into customers. This role is responsible for managing the full inside sales lifecycle, from lead generation and qualification through opportunity development, proposal support, negotiation, and close.

The ideal candidate is a results-driven sales professional with a proven track record of pipeline generation, customer acquisition, and relationship management in a B2B environment.

Key Responsibilities

• Generate and qualify new business opportunities through outbound prospecting, inbound inquiries, digital campaigns, and marketing-generated leads.
• Develop and execute inside sales strategies that support revenue growth and customer acquisition objectives.
• Conduct virtual discovery meetings, product demonstrations, presentations, and consultative discussions with prospective customers.
• Understand customer business challenges and position solutions that address their needs and goals.
• Manage opportunities throughout the sales cycle, including qualification, proposal support, negotiation, closing, and transition to delivery teams.
• Build and maintain strong relationships with decision-makers, influencers, and key stakeholders.
• Partner closely with Marketing, Product, Operations, and Delivery teams to support campaign follow-up and customer engagement initiatives.
• Monitor market trends, competitor activity, customer buying signals, and lead source performance to identify growth opportunities.
• Maintain accurate records of activities, opportunities, forecasts, and pipeline status within Salesforce CRM.
• Prepare and present reports on sales performance, pipeline health, lead conversion rates, and revenue outcomes.

Required Qualifications

Education

• Bachelor's degree in Business Administration, Marketing, Sales, Management, or a related field.
• MBA or other advanced business degree preferred.

Experience

• 12-15 years of overall professional experience.
• Minimum 8+ years of experience in business development, inside sales, account acquisition, or related sales roles.
• Demonstrated success achieving revenue targets and developing new business opportunities.
• Experience managing complex sales cycles and engaging senior-level stakeholders.

Required Skills

Sales & Business Development

• Pipeline generation and management
• Lead qualification and opportunity development
• Enterprise sales strategy
• Revenue growth and customer acquisition
• Market and competitive intelligence
• Salesforce CRM or equivalent CRM platform
• Microsoft Office Suite (Excel, PowerPoint, Word)
• Sales reporting and forecasting tools

Professional Skills

• Relationship building and stakeholder management
• Problem-solving and analytical thinking
• Time management and organization
• Customer-focused mindset
• Cross-functional collaboration and teamwork

Success Measures

Success in this role will be measured by:

• Revenue generated through inside sales activities
• Qualified lead conversion rates
• Pipeline value and growth
• Sales activity productivity
• Achievement of customer acquisition targets

Why Join Us?

• Opportunity to drive meaningful business growth and make a direct impact on company success.
• Collaborative environment with close partnership across Marketing, Product, Operations, and Delivery teams.
• Exposure to strategic sales initiatives and enterprise-level customer engagements.
• Career growth opportunities within a high-performing sales organization.

Base Salary $84,000-$121,000

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

The compensation range in this posting reflects the Company’s good‑faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate’s designated primary work location as well as factors including role scope and responsibilities, required qualifications, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales‑based variable compensation in accordance with applicable plans and role requirements.