Inside Sales & Logistics Coordinator

MRC Global Inc.; La Porte (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

MRC Global Inc. is seeking an Inside Sales Coordinator in La Porte, TX to handle multiple customer projects, expediting shipments and ensuring accuracy from order through delivery.

You will work with sales reps, customers, and vendors to keep deliveries on track and provide timely updates. The role requires 2+ years in customer service or inside sales support, a High School Diploma or GED, and strong communication and computer skills.

Qualifications

• High School Diploma or GED; post-secondary training preferred.
• 2+ years in customer service or inside sales support.
• Project management experience is a plus.

Responsibilities

• Coordinate the shipping and delivery status of inbound and outbound shipments and ensure vendor shipment and delivery logistics are on time for multiple projects.
• Work with field sales professionals to understand and assist with sales activities and enhance customer relationships.
• Confirm and ensure data entry adjustments are made for purchase orders, customer orders, procurement matching, and trade discounts as needed.
• Review the project process prior to execution of customer orders to ensure accuracy and communicate deliverables.
• Manage and track order acknowledgements with manufacturers, vendors, and customers by providing progress reports.
• Provide prompt responses to internal and external customer, vendor, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
• Monitor expected ship dates to ensure timely delivery and expedite as needed.
• Manage project documentation requirements with customers and vendors.
• Establish and maintain customer relationships, communicate with customers and coworkers to provide technical information.

Skills

Prioritization

Attention to detail

Customer relations

Communication

Computers & software

Education

HS Diploma or GED

Job description

MRC Global Inc. is seeking an Inside Sales Coordinator in La Porte, TX to handle multiple customer projects, expediting shipments and ensuring accuracy from order through delivery.

You will work with sales reps, customers, and vendors to keep deliveries on track and provide timely updates. The role requires 2+ years in customer service or inside sales support, a High School Diploma or GED, and strong communication and computer skills.