Inside Sales Leader: Customer Experience & Growth

Flash Technology, LLC; Franklin (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus plans

Educational assistance

Leadership development

Job summary

SPX Technologies is seeking an Inside Sales Manager to lead a high-performing inside sales and customer service team, driving order management excellence and cross-functional collaboration with sales, operations, and finance.

You will implement Lean improvements, set performance metrics, and optimize CRM/SAP workflows to enhance customer satisfaction and revenue growth across the organization.

Qualifications

• 5+ years inside sales/customer service experience.
• Leadership or supervisory experience.
• Experience with Lean/CI tools and process improvement.
• Experience with Salesforce or related CRM tools.
• Experience with SAP or related ERP systems.

Responsibilities

• Lead, coach, and develop a high-performing inside sales and customer service team.
• Oversee order processing for accuracy and timeliness.
• Collaborate with warehouse, shipping, billing, and finance teams.
• Leverage CRM and ERP systems to manage workflows and data.
• Establish performance metrics to drive accountability and improvement.

Tools

Salesforce

SAP

ERP systems

Job description

SPX Technologies is seeking an Inside Sales Manager to lead a high-performing inside sales and customer service team, driving order management excellence and cross-functional collaboration with sales, operations, and finance.

You will implement Lean improvements, set performance metrics, and optimize CRM/SAP workflows to enhance customer satisfaction and revenue growth across the organization.