Inside Sales Lead – Industrial Manufacturing (Onsite, NC)

Burkert New Zealand Ltd.; Huntersville (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Burkert USA Corp in Huntersville, NC is seeking an Inside Sales professional to handle calls and emails, generate quotes, and move orders through the lifecycle. You will represent Burkert's offerings to customers and collaborate with Field Sales, Technical Sales, and other teams to meet regional goals.

The role requires 3–5+ years of customer service in manufacturing settings, a Bachelor’s degree (preferred), and strong communication skills.

Qualifications

• Bachelor degree is preferred.
• 3-5+ years of customer service and/or inside experience preferably in a manufacturing, office environment.
• Proficient in Windows and Microsoft Office, including CRM
• Mechanical aptitude and/or knowledge of industrial products preferred.
• Excellent interpersonal and communication skills both verbal and written.
• Quick learner, receptive to coaching, and collaborative.
• Exceptional time management, attention to detail, and follow-up skills.
• High energy, entrepreneurial spirit, initiative-taking, and goal oriented.

Responsibilities

• Answer incoming calls and emails to the Inside Sales Department.
• Generate Quotes, order entry, certificates, etc to move orders through the lifecycle.
• Represent and coordinate Burkert's offerings to potential and current customer base.
• Partner and liaise effectively with Field Sales, Technical Sales and others to meet customer needs, drive full cycle sales coverage and achieve regional goals.
• Collaborate and interface with other Burkert departments, distributors, OEMs and channel partners, as needed.
• Focus on a growing understanding of Burkert products, markets, applications, and distributor models.
• Develop a functional understanding of the customer's needs as related to the Burkert products or services being sold.
• Complete rotation of training courses to gain knowledge of products, selling skills, customer relationship skills and others as needed.
• Participate in trade shows and onsite/offsite customer visits as needed.
• Other duties and responsibilities as assigned or required.
• This job description indicates the general nature and level of work expected. It is not designed to cover and contain a comprehensive listing of activities, duties or responsibilities required by the employee. Employee may be asked to perform other duties as required.

Skills

CRM

Microsoft Office

Interpersonal skills

Quick learner

Communication skills

Education

Bachelor's degree

Tools

CRM

Microsoft Office

Windows

Job description

Burkert USA Corp in Huntersville, NC is seeking an Inside Sales professional to handle calls and emails, generate quotes, and move orders through the lifecycle. You will represent Burkert's offerings to customers and collaborate with Field Sales, Technical Sales, and other teams to meet regional goals.

The role requires 3–5+ years of customer service in manufacturing settings, a Bachelor’s degree (preferred), and strong communication skills.